Test Analyst

Test Analyst

Posted 5 days ago by Sanderson Recruitment Plc

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£350 Per day
Outside
Remote
London, UK
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Agile Methodology Application Lifecycle Management Application Programming Interface (API) Atlassian Confluence Azure DevOps Business Process Certified Scrum Master (CSM) Defect Tracking Device Tracking Software DevOps Information Technology Operations IT Service Management JIRA Life Cycle Planning Management Microsoft Azure Nice (Unix Utility) Operations Management Scripting Security Testing ServiceNow Software Testing Stakeholder Management Systems Integration Test Management Testrail User Acceptance Testing (UAT) User Experience Workflows

Summary: The ServiceNow Test Analyst role involves ensuring the quality and performance of solutions on the ServiceNow platform through comprehensive testing. The position requires collaboration with developers and business analysts in an Agile environment, focusing on both manual and automated testing techniques. The analyst will manage the defect lifecycle and support User Acceptance Testing (UAT) efforts. This is a fully remote position for an initial 6-month contract, offering a competitive daily rate.

Key Responsibilities:

  • Execute various types of testing, including Functional, System Integration, Regression, UAT support, Performance, and Security testing.
  • Focus testing efforts on custom workflows, integrations, and critical business processes within the ServiceNow instance.
  • Manage the defect life cycle, identify, document, track, and re-test defects using tools like Jira, Azure DevOps, or similar.
  • Support the User Acceptance Testing (UAT) phase by coordinating with business stakeholders and providing defect clarification.

Key Skills:

  • 2+ years of hands-on experience in software testing on the ServiceNow platform.
  • Strong practical experience with the ServiceNow Automated Test Framework (ATF). (Nice to have)
  • Solid understanding of key ServiceNow modules such as IT Service Management (ITSM), Customer Service Management (CSM), HR Service Delivery (HRSD), or IT Operations Management (ITOM).
  • Proficiency in test management and defect tracking tools (eg, JIRA, Confluence, TestRail, HP ALM).
  • Basic understanding of ServiceNow Scripting (JavaScript, Glide API) to effectively debug and analyse issues.

Salary (Rate): £350 per day

City: London

Country: UK

Working Arrangements: remote

IR35 Status: outside IR35

Seniority Level: Mid-Level

Industry: IT

Detailed Description From Employer:

Servicenow Test Analyst - £300/£350 per day Outside IR35 - 6 month initial contract - Fully remote

Sanderson is currently partnered with a business who require a ServiceNow Test Analyst who is responsible for ensuring the quality, functionality, and performance of all solutions deployed on the ServiceNow platform. This role involves end-to-end testing across various ServiceNow modules, leveraging a combination of manual and automated testing techniques. The analyst will work closely with developers, business analysts, and product owners in an Agile environment to deliver a reliable and high-quality user experience.

  • Execute various types of testing, including Functional, System Integration, Regression, UAT support, Performance, and Security testing.
  • Focus testing efforts on custom workflows, integrations, and critical business processes within the ServiceNow instance.
  • Manage the defect life cycle, identify, document, track, and re-test defects using tools like Jira, Azure DevOps, or similar.
  • Support the User Acceptance Testing (UAT) phase by coordinating with business stakeholders and providing defect clarification.

Technical Expertise

  • 2+ years of hands-on experience in software testing on the ServiceNow platform.
  • Strong practical experience with the ServiceNow Automated Test Framework (ATF). (Nice to have)
  • Solid understanding of key ServiceNow modules such as IT Service Management (ITSM), Customer Service Management (CSM), HR Service Delivery (HRSD), or IT Operations Management (ITOM).
  • Proficiency in test management and defect tracking tools (eg, JIRA, Confluence, TestRail, HP ALM).
  • Basic understanding of ServiceNow Scripting (JavaScript, Glide API) to effectively debug and analyse issues.

Reasonable Adjustments:

Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients.

If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.

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