Telco ServiceNow Architect | Contract
Posted 1 day ago by Opus Recruitment Solutions
Negotiable
Inside
Remote
London
Summary: The role of ServiceNow Architect requires a professional with a strong background in telecommunications to lead the design, configuration, and implementation of ServiceNow solutions. The ideal candidate will possess hands-on experience in telecom environments, particularly in BSS/OSS/Network, and will be responsible for creating scalable solutions that enhance service management. Expertise in CSM, integrations, and TMF API frameworks is essential, along with knowledge of NowAssist and GenAI capabilities. This position is remote and classified as inside IR35.
Key Responsibilities:
- Solution Design & Architecture
- Lead end to end design and configuration of ServiceNow solutions for telco processes.
- Align solution architecture with CSDM 4.0+, CMDB best practices, and enterprise data models.
- Design telecom specific data models, service models, CI classes, and relationships using TNI (Telco Network Inventory) and extended CMDB classes.
- Create high level and low level design documents, process flows, and integration blueprints.
Key Skills:
- Strong Telco background
- Hands-on experience with ServiceNow solutions in telecom BSS/OSS/Network environments
- Deep expertise in CSM, Integrations, and TMF API frameworks
- Knowledge of NowAssist and GenAI capabilities within ServiceNow
- Technical expertise and solution design skills
- Telco domain knowledge
Salary (Rate): undetermined
City: London
Country: UK
Working Arrangements: remote
IR35 Status: inside IR35
Seniority Level: undetermined
Industry: IT
ServiceNow Architect Telco Background | 12+Month Contract | Inside IR35| Remote
I am seeking a highly skilled ServiceNow Architect with strong Telco background to lead solution design, configuration, development, and implementation across multiple ServiceNow modules. The ideal candidate will have hands on experience delivering ServiceNow solutions in telecom BSS/OSS/Network environments, with deep expertise in CSM, Integrations, and TMF API frameworks. Knowledge of NowAssist and GenAI capabilities within ServiceNow is a strong advantage.
This role requires a combination of technical expertise, solution design skills, and telco domain knowledge to build scalable, high quality ServiceNow solutions that support complex telco service management and operations landscapes.
- Key Responsibilities
- Solution Design & Architecture
- Lead end to end design and configuration of ServiceNow solutions for telco processes.
- Align solution architecture with CSDM 4.0+, CMDB best practices, and enterprise data models.
- Design telecom specific data models, service models, CI classes, and relationships using TNI (Telco Network Inventory) and extended CMDB classes.
- Create high level and low level design documents, process flows, and integration blueprints.
If interested please forward your CV to - (url removed)
ServiceNow Architect Telco Background | 12+Month Contract | Inside IR35| Remote