Technical writer

Technical writer

Posted 3 days ago by 1756437749

Negotiable
Outside
Remote
USA

Summary: The Technical Writer role involves eliciting, analyzing, and validating business and data requirements from stakeholders, while also defining and documenting business and system use cases. The position requires strong communication skills to act as a liaison between business units and development teams, and entails developing user guides and technical documentation. Additionally, the role includes performing data analysis and supporting testing efforts to ensure quality and accuracy.

Key Responsibilities:

  • Elicit, analyze, and validate business and data requirements from stakeholders.
  • Define and document business and system use cases using industry-standard methodologies.
  • Conduct workshops, interviews, questionnaires, and workflow analysis to gather requirements.
  • Develop and maintain user guides, technical documentation, process models, wireframes, charts, and specifications.
  • Translate customer requirements into functional and technical requirements for developers and stakeholders.
  • Perform data analysis for accuracy, integrity, and quality; identify duplicate records and data errors.
  • Support testing efforts by creating test plans, validating data, and performing functional, system, regression, and UAT testing.
  • Provide accurate estimates for documentation tasks and proactively resolve potential issues.
  • Act as liaison between business units and development teams to ensure effective communication.

Key Skills:

  • 5+ years of relevant experience in technical writing, business analysis, and system documentation.
  • Expertise in creating use cases, process models, diagrams, and specifications.
  • Strong knowledge of SQL Server, T-SQL, queries, and scripts.
  • Experience in testing methodologies (functional, performance, regression, UAT, security).
  • Excellent communication, documentation, and organizational skills.
  • Proficiency in Azure DevOps and working in Agile/Scrum environments.

Salary (Rate): undetermined

City: undetermined

Country: USA

Working Arrangements: remote

IR35 Status: outside IR35

Seniority Level: undetermined

Industry: Other

Detailed Description From Employer:

Key Responsibilities:

  • Elicit, analyze, and validate business and data requirements from stakeholders.

  • Define and document business and system use cases using industry-standard methodologies.

  • Conduct workshops, interviews, questionnaires, and workflow analysis to gather requirements.

  • Develop and maintain user guides, technical documentation, process models, wireframes, charts, and specifications.

  • Translate customer requirements into functional and technical requirements for developers and stakeholders.

  • Perform data analysis for accuracy, integrity, and quality; identify duplicate records and data errors.

  • Support testing efforts by creating test plans, validating data, and performing functional, system, regression, and UAT testing.

  • Provide accurate estimates for documentation tasks and proactively resolve potential issues.

  • Act as liaison between business units and development teams to ensure effective communication.

Required Skills & Experience:

  • 5+ years of relevant experience in technical writing, business analysis, and system documentation.

  • Expertise in creating use cases, process models, diagrams, and specifications.

  • Strong knowledge of SQL Server, T-SQL, queries, and scripts.

  • Experience in testing methodologies (functional, performance, regression, UAT, security).

  • Excellent communication, documentation, and organizational skills.

  • Proficiency in Azure DevOps and working in Agile/Scrum environments.