Technical Writer 2 (Remote)

Description

The main function of a Technical Writer is to write technical materials, such as equipment materials, appendices, or operating and maintenance instructions. A typical technical writer is responsible for organizing, editing and maintaining technical records and files.

• Looking for someone who has overall system-level understanding.
• Technical writing experience for backend components, backend systems, and end-to-end systems.
• Strong technical documentation and writing skills.
• Ability to review, understand, and explain technical documents.
• Comfortable creating documentation, potentially using GitHub and related documentation tools.
• Good attention to detail and the ability to work with existing technical documentation.
• End-to-end understanding of front-end and back-end systems and how components interact.

Job Responsibilities

• Organize material and complete writing assignment according to set standards regarding order, clarity, conciseness, style and terminology.
• Maintain records and files of work and revisions.
• Confer with client to establish technical specifications and to determine subject material to be developed for publication.

Where you Come in

• As a Technical Writer, you will work with the technical implementation teams to understand the product document requirements and be responsible for creating, and editing high-quality technical documentation, and detailing software and data solutions for mobile applications, including software and system architecture, design, and product requirements.
• You will assist in the creation and submission of documentation required for compliance with our Quality Management System.
• You will assist in establishing and continuously improving the standardization and simplification of technical writing processes, procedures, and style guidelines.
• You will contribute to and create documentation development lifecycle improvements that enable the efficient delivery of quality documentation content across the organization.
• You will assess the audience needs for whom the technical and procedural documentation is intended; adjusting tone and technical terms used to meet those needs and to ensure understanding.
• You will conduct document reviews and collect input from stakeholders to ensure the accuracy of the technical documentation.
• You will create data flow diagrams, component diagrams, and similar technical illustrations.

What Makes you Successful

• You possess a Bachelor’s Degree in Computer Science, Engineering, or related degree
• You have a solid understanding of technical details and the ability to write the documents required for internal and external auditors.
• You bring 5+ years of proven experience producing, editing, and proofreading technical software documentation including converting and translating technical instructions and information into content intended for a variety of audiences and levels.
• You have proven ability to quickly grasp complex technical concepts and make them easily understandable in text and illustrations to wide-ranging audiences.
• You have excellent English language skills (writing, reading, and listening).
• You are highly proficient with the Microsoft Office suite.
• You have experience with the SDLC and Agile software development methodologies including Scrum and Kanban.
• You are proficient with Adobe tools (Acrobat, Framemaker, Illustrator, etc.).
• You have experience with eQMS Systems, particularly documentation and change management processes.
• You have proven ability to organize and manage your workload and time while handling multiple projects simultaneously, with an eye for prioritization.
• You exhibit a high attention to detail in a fast-paced environment.
• You can approach the role with a can-do, collaborative, and positive attitude.
• You have experience in Medical Devices, Drug Discovery, and Pharmaceutical
• You have an understanding of tools such as Jira, Confluence, Markdown, HTML, XML, VS Code, Eclipse, Atom, Agile PLM, Oracle Cloud PLM, IBM Rational DOORS/Jama Software, GitHub, GitLab.

Candidate Requirements

• Must be self-driven, work independently, take ownership, and require minimal supervision.
• Experience with end-to-end systems and application architecture.

Tools used by team

• Ketryx, GitHub, Cloud PL; the team is migrating its document-control processes

Required Skills

• Agile, Scrum. Jira
• Technical understanding on backend systems

Preferred Skills (nice to have)

• Doc control
• Ketryx

Software Skills Required

• Mobile app software.
• Backend systems understanding,

Education Requirements

• Bachelor's Degree+ in data/software engineering or in a technical field such as computer science or english, journalism,, Degree is not mandatory if the candidate has strong technical skills.

Years of experience

• Typically requires a Bachelor’s degree in a technical discipline, and a minimum of 2-5 years related experience or Master’s degree and 0-2 years’ equivalent experience.
• Experience in creating documentation for a technical audience. Excellent writing, editing, and communication skills. Ability to read some programming code. Critical thinking and problem-solving skills.

Industry

• Pharmaceutical, medical device, or regulated industry experience is preferred but not mandatory.

Interview

• 3 Rounds (Combination)
• Panel 1
• Panel 2
• Final Interview
• Web Conference (Zoom/ TEAMs)