Technical Support Specialist

RESPONSIBILITIES:

Kforce has a client that is seeking a Technical Support Specialist. The preferred location for this position is Sparks, NV but open to 100% remote.

Overview:

Join a global Japanese enterprise environment supporting a large-scale manufacturing client, focusing on data & analytics platforms that drive business operations and insights. In this role, you'll provide hands-on technical support, troubleshooting, and user assistance across data tools, reporting platforms, and analytics systems-ensuring reliability and performance for business users. You will work cross-functionally with internal IT, data teams, and end users to resolve issues, support platform adoption, and maintain data workflows in a fast-paced, enterprise environment.

Resource will be primarily responsible for providing technical support for the Japanese staff with:

• Modification and improvement of user interfaces for platforms such as Palantir, Celonis, and Tableau
• The client may also request assistance with new development projects

REQUIREMENTS:

• Experience in analytics tool development (such as Palantir, Celonis, Power BI, Tableau, etc.)
• Basic to intermediate understanding of data structures, including the ability to interpret data tables based on ER diagrams
• Must be bilingual in Japanese
• Ability to communicate effectively in English; Japanese language skills are not required, but highly desired

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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