Responsibilities
- Review existing IT Service Continuity (ITSC) tiering across Critical Business Services (CBS).
- Engage with business stakeholders and Arm's Length Bodies (ALBs) to validate business continuity and recovery requirements.
- Analyse discrepancies across ITSC documentation, Service Operations Guides (SOGs) and ServiceNow records.
- Conduct technical architecture reviews, assessing resilience against agreed recovery requirements.
- Evaluate service management and operational support arrangements against required service levels.
- Identify gaps in current technical architectures, resilience capabilities and support models.
- Develop high-level target architecture options and recommendations.
- Produce technical gap assessments and prioritised recommendations to inform future remediation activity.
Experience required
- Strong experience in Technical Architecture or Enterprise Architecture.
- Proven understanding of IT Service Continuity (ITSC), IT Service Continuity Management (ITSCM) or Business Continuity.
- Experience assessing technical resilience, availability, recovery and disaster recovery capabilities.
- Ability to review complex technical architectures and identify gaps against business requirements.
- Understanding of IT service management, operational support models and service levels.
- Experience producing architecture assessments, gap analyses and strategic recommendations.
- Strong stakeholder engagement and communication skills, with the ability to translate business requirements into technical outcomes.
Rate:
£515/day
Location:
London
IR35 Status:
Inside
Remote Status:
Remote
Industry:
IT
Seniority Level:
Senior