Technical Solutions Consultant - Ads Project Management

Responsibilities

• Build technical expertise in Client various advertising products (signal, measurement, and delivery) and provide consultative guidance to clients and partners on best practices and bespoke setups.
• Resolve technical issues stemming from our client's usage of Client advertising solutions.
• Partner closely with Client s sales teams and Tier A+ advertisers to resolve client issues, prioritize, and build market or vertical plans for technical services.
• Escalate potential bugs to the product and engineering teams and drive resolution.

Skills

• BA/BS in Marketing, Computer Science, or related degree.
• 2+ years of experience in the Digital Advertising and/or Technology industries.
• Experience managing a multi-million-dollar book of business, able to autonomously prioritize, and communicate effectively with sales and clients.
• Experience with technical troubleshooting Client Advertising & Business technologies and ecosystem (ex. Graph API, Ads Manager, Conversions API, Client SDK, Client Pixel).
• Customer-facing experience translating technical concepts and solutions to non-technical audiences.
• Experience with technically troubleshooting advertising technologies such as pixels, ad servers, auctions, and delivery.
• Experience working with web technologies including, but not limited to: HTML, CSS, JavaScript, and HTTP.
• Experience working with SQL and RESTful APIs.

Key Projects/Day-to-Day Responsibilities

• Scaled technical support for Client s top advertising clients.
• Day to day supporting a group of advertisers on a case-by-case bases through a ticketing system, the name of the role is technical solutions consultant.
• Receive an ambiguous request from a client and leverage technical knowledge and troubleshooting skillsets and client issues.
• Technical supporting, supporting a QUE of requests.
• High value advertisements at Client that require more technical and diplomatic.
• Isolation breaks in tracking pixels, API payloads, and authorization Tokens.

Must-Have Skills

• First-hand knowledge of Client tools, building integrations for google/ FAANG.. Worked with FAANG/ Multi-million-dollar book of business companies internally or as a client. Managing API tools with Client companies.
• 2-4 years of experience in the Digital Advertising and/or Technology industries.
• Experience with technical troubleshooting Client Advertising & Business technologies and ecosystem (ex. Graph API, Ads Manager, Conversions API, Client SDK, Client Pixel).

Nice-to-have Skills

• SQL ( highly preferred) running SQL queries , API, Java Script.
• Sales XFN experience.

Years of Experience

02 - 04 Years.

BA Degree or Similar Experiences.

Interviews

1st round is behavioral questions, walking through their resume s. How they will resolve a technical troubleshooting example.

2nd round is specific questions about Client Ads problems solving, how to deal with prioritizations and frustrated clients. Questions about API, Java Script, how tech advertising works.