Negotiable
Outside
Remote
USA
Summary: The Technical Project Manager role is focused on leading CRM platform initiatives in a fully remote capacity. The position requires extensive project management experience, particularly with CRM systems, and the ability to collaborate effectively across teams. Candidates should possess strong technical skills and a background in Sales Order Management and related areas. The role emphasizes continuous improvement and the adoption of best practices in CRM.
Key Responsibilities:
- Lead end-to-end project delivery for CRM-related initiatives.
- Collaborate with stakeholders to define project scope, goals, and deliverables.
- Act as a connector across teams, ensuring alignment, transparency, and smooth communication.
- Manage timelines, resources, and budgets to ensure successful execution by providing clear priorities and context with effective progress tracking and course correction.
- Coordinate with technical teams to ensure alignment with business requirements and timely signoff.
- Drive continuous improvement and adoption of CRM best practices.
- Overall, Act as a connector across teams, ensuring alignment, transparency, and smooth communication.
Key Skills:
- 8+ years leading technical delivery and coaching technical development teams
- Strong background in designing the solution based on AI and platform
- Knowledge of ServiceNow platform
- Has Sales and Order Management (SOM), CPQ, or Lead to Cash/Quote to Cash knowledge
- Has successful SOM and sales systems implementation experience, in either (or both) the Sales Automation or CPQ
- Has strong CPQ and/or CRM 3rd party implementation experience (Salesforce, MS Dynamics, SAP Calidus, Apptus, etc)
- Strong sense of ownership and urgency to address critical product issues and gaps
- Ability to properly work with the international team members located in global locations
- Strong EQ, conflict management and stakeholder management skills
Salary (Rate): undetermined
City: undetermined
Country: USA
Working Arrangements: remote
IR35 Status: outside IR35
Seniority Level: undetermined
Industry: IT
Role: Technical Project Manager
Locations: 100% Remote
Duration: 12+ Months Contract
Must Have Skills:- Project Management, CRM, CPQ, SOM (Sales Order Management), Lead-to-Cash/ Quote to Cash, ServiceNow, Salesforce (or other CRM platforms like MS Dynamics, SAP)
Job Description:
- We are seeking a skilled Technical Project Manager with proven experience managing CRM platform initiatives.
- The ideal candidate will have hands-on experience with CRM systems and exposure to ServiceNow certification is a plus or must be willing to obtain one.
- This role requires strong project management skills, technical acumen, and the ability to collaborate across cross-functional teams to deliver high-impact solutions.
Key Responsibilities:
- Lead end-to-end project delivery for CRM-related initiatives.
- Collaborate with stakeholders to define project scope, goals, and deliverables.
- Act as a connector across teams, ensuring alignment, transparency, and smooth communication.
- Manage timelines, resources, and budgets to ensure successful execution by providing clear priorities and context with effective progress tracking and course correction.
- Coordinate with technical teams to ensure alignment with business requirements and timely signoff.
- Drive continuous improvement and adoption of CRM best practices.
- Overall, Act as a connector across teams, ensuring alignment, transparency, and smooth communication.
Must Have:
- 8+ years leading technical delivery and coaching technical development teams
- Strong background in designing the solution based on AI and platform
- Knowledge of ServiceNow platform
- Has Sales and Order Management (SOM), CPQ, or Lead to Cash/Quote to Cash knowledge
- Has successful SOM and sales systems implementation experience, in either (or both) the Sales Automation or CPQ
- Has strong CPQ and/or CRM 3rd party implementation experience (Salesforce, MS Dynamics, SAP Calidus, Apptus, etc)
- Strong sense of ownership and urgency to address critical product issues and gaps
- Ability to properly work with the international team members located in global locations
- Strong EQ, conflict management and stakeholder management skills