Technical Project Manager III

Must have skills:

• 5+ years TPM experience in infrastructure / data center environments
• Cross-organizational project execution (driving work across multiple teams/orgs) Strong communication + conflict resolution with engineering stakeholders
• Public cloud experience (hyperscale compute/capacity) Supply chain / capacity planning exposure Frontline escalation support for engineering or product team.

Are there any types of candidate profiles or skills that may not be the right fit for this team?

Traditional waterfall project management backgrounds

Pure business/PMO or non-technical coordinators without infra exposure

Candidates needing heavy direction or lacking stakeholder-facing confidence

Are there any immediate disqualifiers or red flags that stand out?

No infrastructure or data center experience

Under 5 years of relevant TPM experience

Waterfall-only methodology experience

Weak communication or inability to handle escalations/conflict

Summary:

The main function of a technical project manager is to plan, direct, or coordinate activities in such fields as information systems, systems analysis, and computer programming.

Job Responsibilities:

• Review project plans to plan and coordinate project activity.
• Manage user help system, creating process documentation / knowledge bases to improve self-service.
• Proactively identify methods to automate the help system and drive automation / tooling requirements.
• Provide users with technical front-line support for infrastructure capacity issues.

Skills:

• Verbal and written communication skills, problem solving skills, attention to detail and interpersonal skills.
• Basic ability to work independently and manage one's time.
• Basic knowledge of computer hardware and software.
• Basic knowledge of business and management principles involved in strategic planning and resource allocation.
• Basic knowledge of computer software, such as Visual Basic, Java, SQL, etc.
• Experience in owning a front-line technical customer support system strongly preferred.
• Experience in driving execution of complex x-organization infrastructure supply chain projects.

Education/Experience:

• Bachelor's degree in a technical field such as computer science, computer engineering or related field required.
• MBA or other related advanced degree preferred.
• PMI or PMP certification preferred.