Technical Program Manager – Marketing Technology & Loyalty (Remote | MN)

About the Role

Our client is a leading national retailer known for delivering innovative, customer-centric experiences across digital and in-store channels. With a strong focus on Marketing Technology, Loyalty, and customer engagement, they are investing in enterprise-scale technology initiatives that shape how millions of guests interact with their brand every day.

Job Description

The Technical Program Manager will lead end-to-end delivery of complex technology initiatives, partnering closely with Engineering, Product, UX, Marketing, and business stakeholders. The ideal candidate is an experienced technical program leader who excels in ambiguous, fast-paced enterprise environments, can effectively balance competing priorities, and communicates clearly with both technical teams and executive leadership.

Responsibilities:

• Lead end-to-end delivery of complex technical programs spanning multiple engineering and business teams.
• Coordinate cross-functional efforts across Engineering, Product, UX, Marketing, and other business stakeholders.
• Develop and manage program plans, milestones, dependencies, risks, and delivery timelines.
• Drive alignment across multiple teams to ensure successful execution and on-time delivery.
• Facilitate program governance, including executive status reporting and stakeholder communications.
• Identify and proactively resolve risks, blockers, and cross-team dependencies.
• Partner with Product and Engineering leadership to establish roadmaps, delivery strategies, and implementation plans.
• Track program health, delivery metrics, and key milestones.
• Promote program management best practices and continuous process improvement.

Qualifications

Required Qualifications:

5+ years of experience as a Technical Program Manager supporting enterprise technology initiatives.

Experience supporting Marketing Technology (MarTech), Loyalty, CRM, customer engagement, or digital product initiatives.

Retail or consumer-facing technology experience.

Proven experience leading large, cross-functional technical programs involving multiple stakeholders.

Strong understanding of Software Development Lifecycle (SDLC) and Agile delivery methodologies.

Experience managing dependencies across multiple engineering teams and technical workstreams.

Demonstrated ability to influence without direct authority and build alignment across organizations.

Excellent written and verbal communication skills with experience presenting to both technical teams and executive leadership.

Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.

Experience using Jira, Confluence, or similar Agile program management tools.

Experience working within large enterprise organizations.

Experience coordinating complex technical programs involving multiple systems and cross-functional teams.

Benefits

Dahl Consulting is proud to offer a comprehensive benefits package to eligible employees that will allow you to choose the best coverage to meet your family’s needs. For details, please review the DAHL Benefits Summary: