Negotiable
Outside
Remote
USA
Summary: The role of Business Systems Analyst/Technical Program Manager involves managing technical implementation teams and driving strategic alignment through advanced artifact authoring and lifecycle ownership. The successful candidate will leverage extensive experience in technical program management to ensure effective communication and execution throughout the project lifecycle. This position is remote and requires strong skills in requirements elicitation, stakeholder management, and end-to-end project execution. The focus is on delivering value and ensuring successful project outcomes through disciplined governance and management practices.
Key Responsibilities:
- Manage technical implementation teams and drive decisions on technical trade-offs.
- Expertly elicit, analyze, and document requirements, including use cases and user stories.
- Communicate effectively with stakeholders to influence without direct authority.
- Drive alignment through robust Project Charters, BRDs, and process maps.
- Maintain discipline in RAID management and Scope Governance to prevent creep.
- Oversee the full project lifecycle, including UAT, Go-Live planning, and hypercare.
- Conduct gap analysis and propose feasible solutions for identified gaps.
- Coordinate and execute User Acceptance Testing and Go-Live planning.
- Define and track KPIs to measure project success and business value realization.
Key Skills:
- Proven technical program management skills with 10+ years of experience.
- Expert proficiency in requirements elicitation, analysis, and documentation.
- Exceptional written and verbal communication skills.
- Strong ownership and discipline in managing project lifecycles.
- Ability to synthesize complex technical concepts into clear business language.
- Experience with RAID management and Scope Governance processes.
- Capability to drive end-to-end execution and value realization.
- Strong stakeholder management and gap analysis skills.
Salary (Rate): undetermined
City: undetermined
Country: USA
Working Arrangements: remote
IR35 Status: outside IR35
Seniority Level: undetermined
Industry: IT
- TPM Skills: Proven ability to manage technical implementation teams, understand system architecture fundamentals, and drive decisions on technical trade-offs.
- BA Skills: Expert proficiency in requirements elicitation, analysis, and documentation (e.g., use cases, user stories, BRDs).
- Communication: Exceptional written and verbal communication skills; ability to influence without direct authority.
- Experience: 10+ years of experience in technical program management, project management, or business analysis within a technical environment
- Advanced Artifact Authoring: The ability to drive alignment from the project team and stakeholders through robust Project Charters, BRDs, and As-Is/To-Be process maps, rather than just filling out templates.
- Lifecycle Ownership: Strong discipline in RAID management (Risks, Assumptions, Issues, Dependencies) and Scope Governance to prevent creep.
- End-to-End Execution: Capability to drive the full lifecycle, including UAT, Go-Live planning, and hypercare not just the development phase.
- The successful candidate will demonstrate Advanced Artifact Authoring and the ability to drive strategic alignment, moving beyond template completion to truly synthesize and structure project requirements.
- Strategic Requirement Synthesis: Drive alignment from the project team and stakeholders through robust Project Charters, Business Requirements Documents (BRDs), and detailed As-Is/To-Be process maps.
- Stakeholder Management: Translate complex technical concepts into clear, concise business language, ensuring alignment across all organizational levels.
- Gap Analysis: Proactively identify and document gaps between current capabilities (As-Is) and desired future state (To-Be), proposing feasible solutions.
- Candidates must exhibit strong ownership and discipline in managing the entire project lifecycle, ensuring predictability and control.
- RAID Management: Maintain strong discipline in RAID management (Risks, Assumptions, Issues, Dependencies), proactively identifying potential blockers and developing mitigation strategies.
- Scope Governance: Implement rigorous Scope Governance processes to prevent scope creep, managing change requests formally while balancing business needs and technical feasibility.
- Dependency Resolution: Own the tracking and resolution of cross-functional and technical dependencies, serving as the primary point of escalation.
- This role requires capability to drive the full end-to-end lifecycle, ensuring successful launch and adoption not just focusing on the development phase.
- UAT and Deployment: Coordinate and execute robust User Acceptance Testing (UAT) and comprehensive Go-Live planning.
- Post-Launch Ownership: Drive and manage the Hypercare phase post-launch, ensuring rapid stabilization and successful transition to long-term support.
- Metrics & Reporting: Define and track key performance indicators (KPIs) to measure project success and realized business value.