Technical Product Manager(ServiceNow Platform)

Summary: The Technical Product Manager for the ServiceNow platform is responsible for L1 and L2 solutioning, collaborating with architects to refine requirements, and managing user stories. This role involves overseeing backlog management, ensuring test readiness, and driving UAT testing while providing structured reporting on project progress. Additionally, the manager will support post-go-live stabilization during the hypercare period.

Key Responsibilities:

• Perform L1 and L2 solutioning on the ServiceNow platform.
• Collaborate with architects and designers to refine requirements and validate feasibility.
• Break down PRDs into detailed user stories.
• Manage backlog, maintain story hygiene, and ensure stories are test-ready.
• Track delivery status and follow up with engineers to ensure on-time execution.
• Drive UAT testing, validate outcomes, and close development tasks.
• Provide structured reporting on progress, risks, and blockers.
• Support post-go-live stabilization during the hypercare period.

Key Skills:

• Experience with ServiceNow platform.
• Strong understanding of product management and agile methodologies.
• Ability to break down complex requirements into actionable user stories.
• Excellent communication and collaboration skills.
• Experience in UAT testing and incident management.
• Strong reporting and analytical skills.

Salary (Rate): undetermined

City: undetermined

Country: USA

Working Arrangements: remote

IR35 Status: outside IR35

Seniority Level: undetermined

Industry: Other