Technical Lead - M365 Collaboration Services
Posted Today by Concept on Reed
£400 Per day
Inside
Remote
Solihull, West Midlands (County)
Summary: The Technical Lead - M365 Collaboration Services will provide expert leadership and administration for Microsoft 365 services across multiple tenants, focusing on Azure Active Directory, Exchange Online, and Intune. This role involves designing, implementing, and supporting M365 services at an enterprise scale while mentoring junior team members. The position requires collaboration with Microsoft and third-party providers to ensure optimal performance and compliance with SLA targets. The role is remote but requires candidates to be based in the UK.
Key Responsibilities:
- Administer and support M365 Tenants across the UK and Europe, including Azure Active Directory, AD Sync services, and Exchange Online.
- Lead M365 tenant migrations, ensuring seamless transitions.
- Manage Windows Servers in an Azure environment, working with third-party providers.
- Oversee tenant configurations, policies, and settings to optimise performance.
- Develop and maintain service architecture documentation and best practices.
- Ensure SLA targets are met, troubleshooting and resolving technical issues.
- Mentor and supervise junior team members, fostering professional growth.
Key Skills:
- Minimum 2 years' experience in M365 systems administration.
- Expert knowledge of Active Directory, Azure (in relation to 365), Email, Unified Communications, Networking, Intune, and Windows Server.
- Strong understanding of M365 applications and their interactions.
- Experience in Exchange and Hybrid Exchange administration, migration, and troubleshooting.
- Proficiency in troubleshooting, using log data to identify and resolve issues.
- Familiarity with Multifactor Authentication (MFA), Single Sign-On (SSO), Conditional Access policies, and Security MFA Tokens.
- Proven leadership skills, with experience mentoring junior team members.
- Bachelor's degree in IT, Computer Science, or equivalent work experience.
- Effective communication skills, including knowledge of DMARC, DKIM, and Spoofing.
- Experience managing service tickets and driving continuous improvement strategies.
Salary (Rate): 400
City: Solihull
Country: UK
Working Arrangements: remote
IR35 Status: inside IR35
Seniority Level: Mid-Level
Industry: IT