We are seeking an experienced Technical Account Manager (TAM) with strong Google Cloud experience and a proven background in customer-facing technical leadership. The ideal candidate will have experience managing Google Cloud implementations or transformation programs and working closely with enterprise or government customers.
Required Qualifications
- 8+ years of customer-facing experience managing Google Cloud implementations or transformation programs.
- Experience supporting one or more of the following:
- Launch or capacity planning
- Product release management
- Technical support
- Escalation management
- Technical consulting
- 5+ years of hands-on experience with:
- Modern software development practices
- Microservices-based architectures
- Distributed systems
- APIs across a broad range of use cases
- Must hold at least one Google Cloud Professional-level certification while in the role.
- Bachelor's degree in Computer Science, Engineering, or related technical field, or equivalent practical experience.
- Excellent communication and stakeholder-management skills.
- Ability to travel up to 30% as required.
Key Responsibilities
- Serve as a trusted technical advisor to customers throughout their Google Cloud journey.
- Manage and support Google Cloud implementations and transformation programs.