Tax Attorney

Overview

Talent Groups is seeking a Tax Attorney to support a large scale legal and tax administration program.

This role is ideal for an attorney with a strong tax background who enjoys solving complex problems, communicating directly with customers, and delivering exceptional client service in a fast paced, collaborative environment.

The successful candidate will combine tax expertise with excellent communication, critical thinking, and customer service skills to assist individuals with tax related inquiries and settlement administration matters.

Responsibilities

• Serve as an escalation point for complex customer and tax related inquiries.
• Communicate with customers by phone, email, and written correspondence with professionalism and empathy.
• Explain tax documentation and settlement processes in a clear and easy to understand manner.
• Resolve complex issues using strong critical thinking and problem solving skills.
• Partner closely with project managers, supervisors, and cross functional teams.
• Develop and maintain customer support scripts, procedures, and process documentation.
• Monitor project quality, identify issues, and recommend process improvements.
• Maintain confidentiality while delivering high quality service and meeting project deadlines.

Required Qualifications

• Juris Doctor (JD) from an accredited U.S. law school or an LLM from an accredited institution.
• Strong background in tax law or tax compliance.
• Experience with tax compliance documentation, including:
• W 9
• W 8BEN
• W 8BEN E
• Exceptional customer service skills and professional phone etiquette.
• Experience handling challenging customer conversations with professionalism and empathy.
• Excellent verbal and written communication skills.
• Strong critical thinking, analytical, and problem solving abilities.
• Exceptional attention to detail and organizational skills.
• Proficiency with Microsoft Word, Excel, Outlook, and other business applications.
• Ability to quickly learn complex legal and tax processes.