Support Services Project Manager/Specialist
Posted 2 days ago by CCS Global Tech
Negotiable
Undetermined
Remote
Remote or Louisiana
Summary: CCS Global Tech is seeking a Support Services Project Manager/Specialist to lead large-scale infrastructure transitions and vendor management, specifically focusing on the AT&T Legacy Services Conversion Project. The role requires extensive experience in telecommunications technologies and project management, particularly in delivering services to state governments. The position offers the opportunity to work with a skilled internal team and contribute to enhancing the company's service portfolio. Resources must reside within the Baton Rouge Metropolitan Area to support possible onsite needs.
Key Responsibilities:
- Lead the project lifecycle for the AT&T Legacy Services Conversion Project (aka Copper to-Cloud (C2C) initiative), migrating approximately 13,000 statewide copper wire services to VoIP or LTE solutions.
- Provide oversight and resolution for AT&T ordering and provisioning issues.
- Support the management and monitoring of existing/new NCS network and voice ITB, RFP, RFR, RFI contracts to ensure state government and operational compliance.
Key Skills:
- Minimum of 15 years' experience with telecommunications technologies.
- Advanced understanding of telecom vendors, available services, and project management workflows.
- Extensive knowledge of Centrex, and other AT&T service offerings, including infrastructure, features and billing processes.
- Direct experience delivering telecommunications services to State governments with an in-depth understanding of their unique network/telecom needs.
- Experience leading financial and billing audits, with a focus on reconciling invoices, identifying billing errors, and quantifying cost savings.
- Extensive VoIP service implementation experience, including knowledge of network infrastructure requirements.
- Expertise in the development, structuring, and actively monitoring complex network and telecom contracts.
- Resources must reside within the Baton Rouge Metropolitan Area to support possible onsite needs.
Salary (Rate): undetermined
City: undetermined
Country: undetermined
Working Arrangements: remote
IR35 Status: undetermined
Seniority Level: undetermined
Industry: IT
Detailed Description From Employer:
CCS Global Tech is a rapidly growing Information Technology company with a diverse portfolio of technology products and services and a large network of industry partnerships. With over 22 years of being a successful business with a global talent pool and presence, CCS is a certified Microsoft Gold Partner and specializes in delivering expert Microsoft based solutions for technical and business needs. We have been recognized by Inc. 500 Magazine as one of the fastest growing small companies in the Unites States.
we are a Tier 1 vendor for the City and County of San Francisco for Cloud Services, Staffing Services and Training Services. For this multi-year opportunity with a diverse set of needs to address, we are currently focusing on establishing partnerships with individuals as well as companies who can help us enhance our overall service portfolio, cut lead times, and ultimately help us deliver successfully. We currently hold sizable Government accounts in the San Francisco bay area including City and County of San Francisco, San Mateo County, and Santa Clara County.
We take great pride in our global reach and local influence. Your experience alongside our highly skilled and talented internal team who guide you along the way, offers key insights into what helps you stand out in a competitive job market.
If you are a partner company, please submit resumes with contact information of your own W2 Consultants only. Submitted consultants are expected to have excellent communication skills.
Roles/Responsibilities:
This position will focus on large-scale infrastructure transitions and vendor management:
- Lead the project lifecycle for the AT&T Legacy Services Conversion Project (aka Copper to-Cloud (C2C) initiative), migrating approximately 13,000 statewide copper wire services to VoIP or LTE solutions.
- Provide oversight and resolution for AT&T ordering and provisioning issues.
- Support the management and monitoring of existing/new NCS network and voice ITB, RFP, RFR, RFI contracts to ensure state government and operational compliance.
Mandatory Skills:
- Minimum of 15 years' experience with telecommunications technologies.
- Advanced understanding of telecom vendors, available services, and project management workflows.
- Extensive knowledge of Centrex, and other AT&T service offerings, including infrastructure, features and billing processes.
- Direct experience delivering telecommunications services to State governments with an in depth understanding of their unique network/telecom needs.
- Experience leading financial and billing audits, with a focus on reconciling invoices, identifying billing errors, and quantifying cost savings.
- Extensive VoIP service implementation experience, including knowledge of network infrastructure requirements.
- Expertise in the development, structuring, and actively monitoring complex network and telecom contracts.
- Resources must reside within the Baton Rouge Metropolitan Area to support possible onsite needs.
Desirable Skills: N/A