The Opportunity
We're partnering with an award-winning technology consultancy delivering critical digital services across one of the UK's largest healthcare programmes.
We're seeking an experienced L2/L3 Support Engineer to join a cloud operations team supporting business-critical applications hosted across Azure and AWS environments.
This is an opportunity to work on a high-profile programme that directly supports essential healthcare services across the UK.
Key Responsibilities
- Provide L2/L3 support across multiple production applications
- Investigate, troubleshoot and resolve complex technical issues
- Deliver bug fixes, patches and production enhancements
- Perform system upgrades, certificate renewals and secret rotations
- Monitor application performance and identify areas for improvement
- Lead root cause analysis and contribute to post-incident reviews
- Maintain operational documentation, support processes and runbooks
- Work closely with development teams to improve reliability and supportability
- Participate in an on-call rota supporting live services
- Mentor junior engineers and promote operational best practice
Essential Skills & Experience
- Strong commercial experience supporting production systems
- Hands-on experience with Microsoft Azure
- Development experience in at least one of the following:
- Java
- Python
- Node.js
- C#
- Experience with Terraform or other Infrastructure as Code tools
- Strong troubleshooting and root cause analysis skills
- Experience working in business-critical or high-availability environments
- Understanding of ITIL principles, service ownership and operational excellence
- Strong communication and stakeholder management skills
Desirable Experience
- Exposure to AWS
- Experience within healthcare, public sector or regulated environments
- Knowledge of DevOps practices and CI/CD pipelines
- Experience with monitoring and observability tools such as:
- Azure Monitor
- Application Insights
- Grafana
- Datadog
- Splunk
- Dynatrace
What's on Offer?
- Up to £500 per day (Inside IR35)
- Fully remote working within the UK
- Opportunity to work on a nationally significant healthcare programme
- Modern cloud-native technology environment
- Long-term contract potential
- Collaborative, engineering-led consultancy culture
- Opportunity to make a meaningful impact on critical public services
Rate:
£500/day
Location:
Leeds
IR35 Status:
Inside
Remote Status:
Remote
Industry:
IT
Seniority Level:
Mid-Level