Summary: The Support Engineer (Linux & Python) role focuses on maintaining and optimizing C++ and Python-based pipelines while providing system support in a data-intensive environment. The position requires technical troubleshooting, operational support, and automation development to ensure system stability and efficiency. The role is remote and involves collaboration with various teams to enhance system performance and user experience.

Key Responsibilities:

• Provide technical support for internal users, troubleshooting system issues efficiently.
• Maintain and monitor data pipelines, ensuring smooth execution and timely issue resolution.
• Reproduce problems, identify root causes, and collaborate with engineers to implement permanent fixes.
• Address technical challenges affecting system performance or user experience.
• Develop Python scripts and tools to automate system tasks and optimize performance.
• Implement monitoring and telemetry solutions to enhance system visibility and proactive issue detection.
• Continuously assess system performance and identify automation opportunities to reduce operational overhead.
• Improve efficiency and reliability of data pipelines through innovation and problem-solving.
• Work closely with developers, product teams, and other engineers to troubleshoot and resolve issues.
• Contribute to the evolution of pipeline improvements by sharing insights from incidents and monitoring.

Key Skills:

• Strong understanding of Linux operating systems.
• Ability to execute and troubleshoot programs in a Linux environment.
• Experience with workload design, orchestration, and monitoring.
• Proficiency in Bash scripting.
• Experience working with APIs and backend automation.
• Proficiency in automating monitoring and alerting systems.
• Strong debugging and troubleshooting skills in Python.
• Understanding of relational databases and data structures.
• Experience querying and troubleshooting data in MySQL.
• Experience with data pipelines and data engineering projects.
• Knowledge of C++ and ability to support C++ pipelines.

Salary (Rate): undetermined

City: undetermined

Country: undetermined

Working Arrangements: remote

IR35 Status: undetermined

Seniority Level: undetermined

Industry: IT