Supply Chain Operations Manager with Contract Manufacturing Experience

Company Description P.Happi® is a pioneering UK-based women’s health startup advancing intimate care through microbiome science. Founded in 2020 by scientist and long-term UTI sufferer Dr Chiara Board, P.Happi® has developed and commercialised a unique, natural bacterium (Bdellovibrio B.Y.M. 1405) that targets gram-negative bacteria such as UTI-causing E. coli while preserving beneficial microbiome flora. This represents a completely new approach compared to traditional probiotics and cranberry-based products, and the company has developed the entire manufacturing process from the ground up. The active ingredient is produced in-house in our London lab, while the finished serum is manufactured through trusted contract manufacturing partners. Trusted by clinicians across menopause, pelvic health, urogynaecology, and GP practices, P.Happi® has already supported thousands of women across the UK. Our products are available via p-happi.com, Boots, Amazon, and a growing network of clinical partners.

Role Description We are seeking a Supply Chain Manager / Operational Support Contractor (up to 20 hours per month initially). This remote role will oversee end-to-end supply chain operations, with a focus on demand planning, inventory management, procurement, and coordination of production runs. Day-to-day responsibilities include:

• Maintaining optimal stock levels across SKUs
• Managing component and packaging supply
• Forecasting demand and building supply models
• Coordinating with manufacturers and suppliers
• Ensuring smooth operational processes and timely product availability for D2C and B2B channels
• Identifying opportunities to streamline operations, reduce COGS, and improve cashflow
• Troubleshooting supply chain challenges and improving processes

The ideal candidate is detail-oriented, proactive, structured, analytical, and comfortable operating in a fast-paced startup environment.

Qualifications Strong expertise in Demand Planning and Inventory Management , with proven ability to forecast accurately and maintain efficient stock levels. Experience working within cosmetic or personal care contract manufacturing . Advanced analytical skills , including ability to build forecasting and supply models in Excel. Knowledge of Supply Management and Procurement , including vendor coordination and contract manufacturing workflows. Ability to manage complex logistics and operations autonomously in a fast-paced environment. Excellent problem-solving abilities, attention to detail, and strong decision-making skills. Experience in women’s health, consumer health, wellness, or FMCG sectors is a plus. A Bachelor’s degree in Supply Chain Management, Business Administration, or Operations is beneficial, but several years of hands-on practical experience is strongly preferred.