Responsibilities
- Very strong experience SME in Order-to-Cash (O2C)
- Strong SME level experience with order management
- Strong SME level experience with order entry
- Strong with Supply chain experience
- This person will be working very close with business and help the with requirement gathering as well
- Experience in any ERP is fine -SAP / SALESFORCE etc
- Enterprise level implementation experience is needed
- End 2 end ERP implementation experience is needed
- Strong with SQL queries
- Strong with target mapping
- 10+ years of experience in Manufacturing, Supply Chain, Business Analysis, or Digital Transformation programs.
Key Responsibilities
Requirements & Process Management
Lead workshops and working sessions with business stakeholders, GPOs, and Process Owners.
Elicit, analyze, document, and validate business and functional requirements.
Document current-state ("As-Is") and future-state ("To-Be") processes across Manufacturing, Supply Chain, and O2C domains.
Create process maps, user stories, business requirements documents, functional specifications, and gap assessments.
Ensure process requirements are clearly aligned with business objectives and transformation goals.
Stakeholder Management
Act as a trusted advisor to GPOs and business leadership.
Facilitate consensus across business and technology teams.
Present findings, recommendations, and process improvements to leadership stakeholders.
Support governance, decision-making, and change management activities.
Required Qualifications
- 10+ years of experience in Manufacturing, Supply Chain, Business Analysis, or Digital Transformation programs.
- Proven experience documenting requirements for large-scale ERP or business transformation initiatives.
- Strong hands-on experience with Order-to-Cash processes in manufacturing environments.
- Experience working directly with Global Process Owners, Business Process Owners, and executive stakeholders.
Soft Skills
- Excellent facilitation and stakeholder management skills.
- Strong analytical and problem-solving capabilities.
- Outstanding verbal and written communication skills.
- Ability to influence without authority and work across global teams.
- Comfortable operating in fast-paced transformation environments.