SuccessFactors Analyst

SuccessFactors Analyst
100% Remote!
3 - 4 Months Only!
$85 - $88

Job Description:
We are seeking an experienced SuccessFactors Analyst to join our HRIS team on a contract basis.
This individual will act as a generalist across all SuccessFactors modules (except LMS), supporting ongoing system administration, triaging user tickets, managing configurations, and delivering critical reporting.
The ideal candidate will have prior experience working with a SuccessFactors implementation partner or in a third-party support role.
This is a backfill position-we are looking for someone who can quickly integrate into the team and take ownership of SuccessFactors administration and related processes.

Key Responsibilities:
Serve as the primary admin support for SuccessFactors across all modules (except LMS)
Provide Tier 1-3 support: triage and manage tickets (via ServiceNow or similar), investigate root causes, and resolve issues within SLAs
Collaborate with stakeholders globally to diagnose and troubleshoot issues through the system
Maintain data integrity and support regular audits (e.g., SOX, EEO-1) with appropriate reporting
Prepare data import templates for mass uploads (e.g., merit changes)
Monitor and test biannual SuccessFactors release updates and ensure functionality aligns with business needs
Deliver reports using SuccessFactors Table, Canvas, and Story reporting tools
Support the RAISE (Reinforcing And Improving System Experience) Roadmap to optimize user experience
Contribute to continuous improvement initiatives based on user feedback
Ensure HR data governance compliance and support People Analytics initiatives
Work with other systems like Qualtrics, Ingentis, and Payroll data flows (as needed)

Required Qualifications:
2+ years of hands-on SuccessFactors administration experience (not accepting entry-level candidates)
Strong experience across multiple SuccessFactors modules (LMS not required)
Solid understanding of system troubleshooting, configuration, and ticket management
Experience with SuccessFactors reporting tools: Canvas and Table (Story reporting is a strong plus)
Excellent interpersonal skills: self-sufficient, collaborative, and stakeholder-facing
Proven ability to meet deadlines and manage deliverables independently

Preferred Skills:
Experience with ServiceNow or similar ticketing systems
Familiarity with Payroll systems/integrations and data flow processes
Experience with Qualtrics, Ingentis, or similar organizational chart/design tools
SuccessFactors EC Certification or other relevant SuccessFactors certifications
Bachelor's degree (not required, but preferred)

Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.

Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit to learn more.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.