Reference: 18277

We are currently looking for a fluent Italian & English speaking Strategic Program Manager for a large Data Centre Rollout. This person must be able to travel to Taranto & Rome I Italy when required.

• Must be fluent in Italian
• Must have experience with large IT transformation programs within networking & infrastructure.
• Experience with Data Centre IT Infrastructure build out projects
• Proven track record of managing the full project lifecycle for infrastructure and Network Engineering programs

• Strategic Planning and Governance: Define comprehensive strategies and governance plans for program delivery, set clear objectives and creating an integrated schedule that identifies the critical path for accurate monitoring and reporting.
• Stakeholder Management: Able to emphasize the importance of stakeholder engagement and maintain clear, transparent, and consistent communication to ensure alignment and collaboration.
• Financial Management: Develop and report program financials, including budget, actuals, resource, and financial forecasting. Conducts regular financial performance reviews and responds or optimizes as needed to achieve financial goals.
• Executive Communication: Communicate complex and sensitive topics to executives clearly and concisely, maintaining professionalism and safeguarding business relationships.
• Contract Management: Experience in working with sales to define PMO approach, resource plan and level of effort to delivery scope of work. Ensures clear terms, deliverables, and performance standards.
• Regularly review existing contracts to ensure adherence and address any discrepancies.
• Organizational Change Management (OCM): Integrate formal or informal OCM best practices and considerations into the formal governance strategy and planning to manage and support change effectively across the program.

RESPONSIBILITIES:

• Ensure the portfolio of work and projects align with the business benefits and success criteria of the scope(s) of work.
• Navigate client's organizational structure to identify impacts, stakeholders, and authorities.
• Define a clear and relevant governance structure based on stakeholder analysis, including defined roles and responsibilities.
• Oversee the execution of multiple service delivery models focused on continuous improvement and adapting to the changing landscape of the service industry.
• Facilitate and drive decision-making processes where and when appropriate.
• Work with leadership and technical leads to staff and resource the portfolio of work appropriately.
• Define a process for monitoring and managing program and technical issues; and adequate reporting and plans are in place to resolve issues and risks as they arise.
• Working closely with the assigned Technical leads to build high-performance teams and a successful program.
• Maintain communication with program stakeholders based on the need to know and impact to the program.
• Work well with both PMO and engineering resources to remove roadblocks and streamline processes.
• Track customer-specific program metrics and analyze delivery performance and key business performance indicators.
• Prepare and present program status and communication relevant to stakeholders, leadership, and external customers.
• Ensure efficiency with Client Project Management Methodology processes and tool expertise.
• Assemble and manage cross-organizational high-performance teams for high-complexity programs and projects, creating a collaborative environment and executing with a sense of urgency.
• Define effective Change Control methods and procedures and oversee the operational execution of the policies across project teams.
• Practice effective critical thinking skills with the fortitude to drive resolutions to a close.
• Manage all budgeting, forecasting, and financials to meet targets and expectations.
• Function as the primary customer contact for program activities and lead program review sessions with the customer and/or leadership to address cost, schedule, and technical performance.

QUALIFICATIONS:

• Minimum of five years of active Complex Program or Portfolio Management or Directing experience.
• Program Management and/or PMP certification required.
• Bachelor's Degree, Master's Degree preferred.
• ITIL certification preferred.
• Organizational Change Management (OCM) Experience.
• Wide range of methodology experience, including Waterfall, Agile, Scrum, Kanban, certification, or proven experience.
• Experienced with emerging or commodity technologies, such as Cloud, AI, Route Switch, Cyber Security, UC, Genesis, Wireless and Application Services.
• Cyber Security experience a plus.
• Professional Services direct customer experience preferred.
• Tool Experience - Smartsheet, MS Project, Flow Charting, Salesforce CRM, PPM tools, and Service Now experience a plus.

Networking People (UK) is acting as an Employment Business in relation to this vacancy.