Sr. Technical Writer

Job Title: Technical Writer Location: Remote Duration: 6+ Months

JOB DESCRIPTION

Position Overview:

• The Client UX team is seeking a Senior Technical Writer. This role will be responsible for the creation, maintenance, and management of UX design specification documentation for one of Client platforms.
• A strong background in technical writing is must.
• This is a highly collaborative role where you ll partner with multiple cross-functional teams distributed across the country and globally. You ll use your editorial mastery to ensure all documentation content adheres to requirements. You're able to receive critical feedback and communicate effectively even amongst strong opinions.
• You will use your organization and positive communication skills to working strategically with other team leaders and members across the organization. You have a passion for putting our customers needs firs
• Responsibilities:
• Create technical microcopy, such as string and screen IDs, within design files.
• Manage UX strings in support of translation processes.
• Write clear and concise design/technical documentation in support of our regulatory and quality processes (e.g. graphical requirements specifications).
• Responsible for documentation submissions into Product Lifecyle Management (PLM) systems.
• Lead process and tool improvements related to technical documentation within your program.
• Collaborate effectively and frequently with cross-functional stakeholders within and outside of UX, leading the revision process, and any deadlines.

Education and Experience:

• BA or BS in a discipline related to Technical Writing and the English language (e.g. Business Communications, English), or 5 7 years related experience in content creation for a medical device manufacturer and/or equivalent combination of education or experience.
• Minimum of three (3) years experience writing/editing scientific/medical material in the medical device industry.
• Healthcare, life sciences, or diabetes experience preferred.
• Must have ability to understand medical, clinical, and technical aspects of diabetes management and drug delivery products.

Skills/Competencies:

• Exceptional writing and editing capabilities.
  High level of competency in applied writing skills, especially writing for a lay user audience.
  Precise attention to detail for technical documentation.
  Understanding of common design tools, language, and processes.
  To succeed as an individual contributor:
• Excellent project management abilities and process development skills.
  Able to coordinate responsibilities for the program in your care.
  Eagerness and aptitude to learn new technologies quickly.
  Able to prioritize work to meet program timelines and to respond to tight deadlines for urgent matters.
  Strong leadership skills able to influence many varying opinions and stakeholders, and lead through change.
  To collaborate as a part of our team:
• Strong interpersonal skills and track record of building collaborative relationships.
  Ability to coordinate and synthesize requirements from a variety of subject matter experts in upstream and downstream functions.
  Comfort with a dynamic agile software development environment.
  Ability to make problems visible and actively participate in solution-finding.
  Immense flexibility: driving a focused approach while being able to pivot in a growing, fast-moving organization.
  To work with our tools:
• Proficiency with Microsoft tools and applications; including Outlook, Word, Excel, and PowerPoint.
  Experience with quality management systems like Arena, Polarian, or similar (preferred).
  Proficiency with UX and planning tools such as Figma, Miro, Jira, Confluence, and Smartsheet (preferred).