Job Description
The ServiceNow Developer Senior will serve as a senior technical contributor responsible for the design, development, and support of enterprise ServiceNow applications and platform capabilities. This role partners closely with product owners, service managers, and other technical teams to deliver scalable, secure, and maintainable solutions aligned with institutional priorities. The position requires deep platform expertise, sound architectural judgment, and the ability to mentor other developers while ensuring adherence to platform standards, governance, and best practices.
Local Candidates Strongly Preferred Candidates working 100% remote is acceptable.
Required Skill
- 5+ years of hands-on ServiceNow development experience in enterprise or large-scale environments
- 3+ years building and supporting custom applications using App Engine Studio.
- 3+ years working within Agile or sprint-based delivery models
Preferred Education
Bachelor’s degree or higher in Information Technology, Computer Science, or a related field preferred
Preferred Skills
- Strong experience with server-side scripting, including Script Includes, Business Rules, and Scripted REST APIs
- Advanced proficiency with GlideRecord, query optimization, and transactional logic
- Experience with Flow Designer, including reusable actions, subflows, and orchestration patterns
- Solid understanding of ACL design, role hierarchy, and access evaluation order
- Experience designing and supporting Configurable Workspace and UI Builder-based experiences
- Familiarity with Platform Analytics, including indicators, breakdowns, and dashboards
- Experience with REST-based integrations and data exchange using JSON
- Strong documentation skills, including technical design notes and implementation guidance.
Preferred Certifications
- ServiceNow Certified System Administrator (CSA)
- ServiceNow Certified Application Developer (CAD)
- ITIL® 4 Foundation (or equivalent ITSM experience)