Role: ServiceNow Principal Technical Consultant/ Architect
Duration: 06-12 Months
Work Location: Remote (25% travel)
Qualifications
- Subject matter expert on the ServiceNow platform with demonstrated expertise in AI and agentic capabilities (Now Assist, AI Agents, Predictive Intelligence, Virtual Agent/NLU preferred)
- Expert knowledge on at least two process areas within the ServiceNow platform, with applied AI/automation experience in at least one
- Expert-level development skills on the ServiceNow platform, including scripting for AI Agent configuration, skill building, and workflow orchestration
- Recognized expertise in AI/agentic solution design within the organization
- Demonstrate deep expertise across multiple technologies, including GenAI/LLM concepts, prompt engineering, and AI governance frameworks
- Able to articulate trade-offs between architecture approaches, including