Sr. Salesforce Developer : Remote

Sr. Salesforce Developer : Remote

Posted 1 day ago by 1756884469

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Negotiable
Outside
Remote
USA
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Agile Methodology Application Programming Interface (API) Automation Business Requirements Cascading Style Sheets (CSS) Certified Scrum Master (CSM) JavaScript (Programming Language) Management Mobile Application Development React.js Salesforce Scripting Scrum (Software Development) Service Catalog ServiceNow Software Coding Software Development Stakeholder Management User Interface Workflows

Summary: The role of Sr. Salesforce Developer involves designing, developing, and customizing applications on the ServiceNow platform to fulfill business requirements. The position requires collaboration with stakeholders to gather requirements and implement solutions, while also ensuring compliance with coding standards and performance optimization. The developer will support Customer Service Management implementations and explore automation capabilities to enhance customer experience. A strong background in ServiceNow development and scripting is essential for success in this role.

Key Responsibilities:

  • Design, develop, and customize applications on the ServiceNow platform to meet business needs.
  • Build and maintain Script Includes, Business Rules, Client Scripts, UI Policies, and Integration APIs.
  • Develop and enhance Service Portal components, Catalog Items, Widgets, and Workflows.
  • Utilize UI Builder to design and configure modern, scalable user interfaces.
  • Collaborate with stakeholders to gather requirements and translate them into technical solutions.
  • Support CSM (Customer Service Management) implementations with configuration, customization, and integration.
  • Explore and implement NowAssist and AgentAI capabilities to improve automation, intelligence, and customer experience.
  • Ensure compliance with coding standards, performance optimization, and platform best practices.
  • Troubleshoot, debug, and resolve issues within ServiceNow applications.

Key Skills:

  • 5+ years of hands-on development experience on the ServiceNow platform.
  • Strong expertise in Script Includes, Service Portal development, and UI Builder.
  • Proficiency in ServiceNow Scripting, JavaScript, HTML, CSS, and AngularJS, React for ServiceNow customizations.
  • Experience in ACL, Service Catalog, Flow Designer, IntegrationHub, and Reporting/Dashboards.
  • Ability to work in Agile / Scrum methodology.
  • Excellent problem-solving skills with strong communication and collaboration abilities.
  • Certified System Administrator (CSA) (Preferred).
  • ServiceNow Certified Application Developer (CAD) (Preferred).
  • Implementation experience in Customer Service Management (CSM) (Preferred).
  • Exposure to NowAssist (GenAI features) and AgenticAI solutions (Preferred).

Salary (Rate): undetermined

City: undetermined

Country: USA

Working Arrangements: remote

IR35 Status: outside IR35

Seniority Level: undetermined

Industry: IT

Detailed Description From Employer:

Key Responsibilities

Design, develop, and customize applications on the ServiceNow platform to meet business needs.
Build and maintain Script Includes, Business Rules, Client Scripts, UI Policies, and Integration APIs.
Develop and enhance Service Portal components, Catalog Items, Widgets, and Workflows.
Utilize UI Builder to design and configure modern, scalable user interfaces.
Collaborate with stakeholders to gather requirements and translate them into technical solutions.
Support CSM (Customer Service Management) implementations with configuration, customization, and integration.
Explore and implement NowAssist and AgentAI capabilities to improve automation, intelligence, and customer experience.
Ensure compliance with coding standards, performance optimization, and platform best practices.
Troubleshoot, debug, and resolve issues within ServiceNow applications.
Required Qualifications
5+ years of hands-on development experience on the ServiceNow platform.
Strong expertise in Script Includes, Service Portal development, and UI Builder.
Proficiency in ServiceNow Scripting, JavaScript, HTML, CSS, and AngularJS, React for ServiceNow customizations.
Experience in ACL, Service Catalog, Flow Designer, IntegrationHub, and Reporting/Dashboards.
Ability to work in Agile / Scrum methodology.
Excellent problem-solving skills with strong communication and collaboration abilities.
Preferred Qualifications (Added Advantage) Certified System Administrator (CSA).
ServiceNow Certified Application Developer (CAD)
Implementation experience in Customer Service Management (CSM).
Exposure to NowAssist (GenAI features) and AgenticAI solutions

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