Sr. Product Business Analyst

SENIOR BUSINESS ANALYST – PAYMENTS / CORE BANKING Card Processing Solutions | Remote (Location Restrictions Apply) | Contract

$45–$50/hr

About Our Client

Our client is a publicly traded, U.S.-based financial technology company with decades of experience delivering mission-critical software and payment solutions to banks and credit unions of all sizes. Headquartered in the Midwest with offices and remote teams spanning the country, they serve thousands of financial institutions through a comprehensive suite of core banking platforms, card processing services, digital banking tools, and fraud management solutions. Widely regarded as one of the most trusted names in fintech infrastructure, they are committed to empowering community and mid-tier financial institutions with enterprise-grade technology and white-glove support.

Job Description

As a Senior Business Analyst on the Card Processing Solutions team, you will serve as the connective tissue across the entire SDLC — from front-end requirements gathering all the way through handoff to development and QA. You''ll be the person in the room who can talk shop with engineers, translate complexity for stakeholders, and keep multi-team, multi-platform projects moving in the right direction. If you thrive at the intersection of technical depth and business clarity, this role was built for you.

You''ll work directly with financial institution customers to capture system requirements, define functional specs, and drive alignment across development and QA teams. Day-to-day, that means facilitating UAT sessions, mapping ISO 8583 message flows from the switch, and partnering with ETL and integration teams to ensure downstream systems get exactly what they need. You''ll also support jBridge integrations and EFT transaction workflows — comfort in the payments weeds is a must.

This is a highly cross-functional role. Expect to collaborate with 10–15 engineering teams spread across 5–7 development platforms, which means your communication skills matter just as much as your technical chops. You''ll report into senior product leadership and may occasionally mentor less experienced analysts as the team continues to scale.

Duties & Responsibilities

• Partner with financial institution customers to elicit, document, and validate system requirements from concept through production release
• Author business requirements documents, functional specifications, and system documentation to a high standard
• Facilitate UAT sessions, including ISO 8583 message validation from the switch and ETL handoffs to downstream systems
• Support jBridge integrations and EFT transaction switching, routing, and settlement workflows
• Serve as the primary liaison between business stakeholders and development/QA teams, translating requirements into actionable technical guidance
• Participate in business process re-design efforts and assess how system enhancements can improve workflow and operational efficiency
• Perform application, system, and regression testing as needed
• Collaborate across 5–7 development platforms and 10–15 engineering teams simultaneously
• Drive multiple parallel work streams without dropping the ball
• Contribute to end-user and project management documentation
• Work with industry research groups to anticipate product trends and inform roadmap decisions
• Provide guidance and mentorship to junior analysts on the team

Required Experience & Skills

• 6+ years of experience as a business or systems analyst — no exceptions
• Demonstrated experience in requirements gathering, use case development, and functional/technical specification writing
• Payment processing industry experience is required
• Hands-on experience with both Waterfall and Agile development methodologies
• Working knowledge of ISO 8583 message specification and EFT transaction messaging
• Familiarity with EFT transaction switching, routing, high-speed transaction processing, and related constraints
• Ability to manage highly complex, multi-platform projects spanning many engineering teams simultaneously
• Exceptional written and verbal communication skills — equally fluent with a dev team and a bank executive
• Strong collaborative instincts and comfort operating in a matrixed, team-first environment

Nice-to-Haves

• Knowledge of debit and credit issuer processing
• Familiarity with JHA products and services
• Data mapping experience
• ATM messaging, fraud strategy, dispute processing, or EFT billing and settlement exposure
• Core banking or core credit union domain knowledge
• Experience in a fast-moving fintech or enterprise software environment

Education

Bachelor''s degree in Business, Information Systems, Computer Science, or a related field preferred. Equivalent professional experience will be considered.

Pay & Compensation

• Pay rate: $45–$50/hr
• 100% remote — no commute, no relocation required
• Contract engagement with a well-established, publicly traded fintech firm
• Exposure to high-visibility, large-scale payment platform projects

Remote — Location Requirements

This is a fully remote role, but candidates must reside within approximately 70 miles of one of the following office locations:

• Allen, TX (preferred)
• Lenexa, KS (preferred)
• Springfield, MO (preferred)
• Monett, MO (preferred)
• Birmingham, AL
• Louisville, KY
• Charlotte, NC

Ready to Apply?

If your background checks these boxes and you''re ready to plug into a high-impact payments team, let''s talk. Reach out directly to Tony Williams at or . Qualified candidates will be contacted promptly.

Business Analyst | Payments | ISO 8583 | EFT | jBridge | Card Processing | Core Banking | ATM | Fintech | SDLC | Remote