Sponsorship Program Manager - Exhibitor Resource Center (ERC), Sponsorship in an enterprise software, B2B SaaS

Responsibilities

• Lead sponsorship go-to-market operations including package and inventory setup, ordering workflows, contract template coordination, reporting, and internal enablement to support efficient selling.
• Develop sponsorship offerings and materials by creating the prospectus and custom proposals for top sponsors; define levels, pricing, inventory, value proposition, and design requirements in partnership with internal teams.
• Own sponsorship forecasting, revenue tracking, and budget management including revenue and cost modeling, pacing against event revenue goals, and post-event financial reporting.
• Identify new sponsorship opportunities and strategies to maximize partner engagement and sponsor ROI.
• Lead sponsor fulfillment and participation across key areas including expo space, content, registration, web, communications, signage, meeting space, and sponsor communications.
• Build and manage the Exhibitor Resource Center (ERC) to guide sponsors through the planning process and improve sponsor readiness.
• Serve as onsite lead for sponsorship operations including sponsor desk coverage, issue escalation, and governance of sponsor move-in/move-out.
• Ensure seamless cross-functional communication between sponsors, vendors, and internal teams pre-, during, and post-event.
• Host sponsor support programming such as office hours, support calls, and Know-Before-You-Go presentations.
• Measure and improve sponsor satisfaction through feedback collection, post-event surveys, and continuous improvement plans.
• Drive innovation and efficiency by refining event operations and building repeatable, scalable processes and playbooks for sponsorship planning, budgeting, and execution.
• Maintain Oracle Global Events quality standards by contributing to experiences that are bold, creative, engaging, and consistently well-executed.

Success metrics

• Sponsorship revenue attainment
• On-time milestone delivery
• Sponsor satisfaction (e.g., survey results and qualitative feedback)
• Operational accuracy and fulfillment quality
• Budget accuracy and adherence

What success looks like after 90 days

• Become proficient with Oracle sponsorship processes and tools.
• Successfully launch sponsorship sales readiness for assigned events.
• Build strong working relationships with partner managers, event teams, and key vendors.
• Own sponsor fulfillment planning for at least one major event.

What we’re looking for

• 5+ years of experience spanning event management and sponsorship in an enterprise software, B2B SaaS, or technology company.
• Experience with an Exhibitor Resource Center (ERC) is required; knowledge of RainFocus is a plus.
• Strategic, operationally strong thinker with the ability to master existing processes and improve them.
• Proactive mindset with a focus on delivering sponsor ROI and excellent sponsor experiences.
• Demonstrated cross-functional collaboration with the ability to lead and influence across teams.
• Impeccable attention to detail across all aspects of the event and sponsor experience.
• Strong partner advocacy and the ability to articulate the value of the ecosystem internally and externally.
• Very strong written and verbal communication skills, including experience creating internal and external marketing content.
• Project management certification (PMP, CAPM, or similar) is a plus.
• ~15% travel required.