Solutions Architect

Summary: The Solutions Architect role focuses on leading the design, architecture, and implementation of complex ServiceNow Integrated Risk Management (IRM) and Governance, Risk, and Compliance (GRC) solutions. The position requires deep technical expertise in ServiceNow IRM, risk management frameworks, and the ability to translate business objectives into effective technical solutions. The architect will also mentor technical teams and ensure alignment with best practices throughout the implementation lifecycle. This role is critical for modernizing and consolidating GRC processes within the organization.

Key Responsibilities:

• Lead the design, architecture, and implementation of complex ServiceNow Integrated Risk Management (IRM) and Governance, Risk, and Compliance (GRC) solutions.
• Provide subject matter expertise on risk-related capabilities, including risk identification, assessment, mitigation, and monitoring.
• Translate business objectives into effective, scalable, and secure technical solutions within the ServiceNow platform.
• Guide and mentor technical teams throughout the IRM implementation lifecycle, ensuring alignment with architectural standards and best practices.
• Lead technical workshops to implement and validate GRC/IRM requirements with business stakeholders.
• Design and document technical solutions within ServiceNow IRM that meet business objectives and leverage platform best practices.
• Configure, customize, and implement ServiceNow IRM applications and modules to support the full risk lifecycle.
• Develop risk-related artifacts such as risk registers, risk assessment methodologies, and control frameworks.
• Create and configure dashboards and reports to provide stakeholders with visibility into the organization's risk and compliance posture.
• Advise on platform governance, risk data models, and long-term roadmap planning for the ServiceNow IRM landscape.
• Conduct technical reviews and guide junior developers and implementation teams on risk functionality.
• Troubleshoot and resolve complex risk-related issues and provide ongoing support for implemented IRM solutions.
• Stay up-to-date with the latest ServiceNow IRM product releases, industry trends, and regulatory changes impacting risk management.
• Oversee the development of configurations that automate risk assessments, controls testing, and issue management workflows.

Key Skills:

• Deep functional and technical understanding of the ServiceNow IRM suite, including Risk capabilities.
• In-depth knowledge of GRC and risk management frameworks and best practices.
• Strong communication and presentation skills for conveying complex technical concepts.
• Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent professional experience.
• 5+ years of hands-on experience with the ServiceNow IRM, focused on GRC processes.
• 10+ years of professional experience in risk management, GRC, or a related field.
• Proven track record of success in architecting and delivering ServiceNow IRM implementations for large enterprises.
• Expertise in core IRM capabilities such as Issue Management, Incident Management, and Risk Identification.
• Experience implementing IRM solutions in regulated industries such as finance and banking (nice to have).
• Proficiency with Agile or other iterative development methodologies (nice to have).
• Experience with other risk management software or enterprise risk processes (nice to have).

Salary (Rate): £75,000 yearly

City: undetermined

Country: undetermined

Working Arrangements: remote

IR35 Status: undetermined

Seniority Level: undetermined

Industry: IT