Solution Engineer | Columbus, Oh (remote)
Posted 2 weeks ago by 1751378258
Negotiable
Outside
Remote
USA
Summary: The Solution Engineer role involves supporting OSI-Monarch's Power System Applications and troubleshooting the operational SCADA environment. The position requires a minimum of 10 years of experience and includes responsibilities such as software development, installation, and collaboration with various teams. The role is primarily remote but can also be based in Columbus, Ohio. Candidates must possess a Bachelor's degree in a related technical field.
Key Responsibilities:
- Support OSI-Monarch's Power System Applications, including Automatic Generation Control (AGC)
- Supports and troubleshoots the operational SCADA environment, as well as ensuring optimized monitoring and system reliability reporting
- Maintains Monarch custom DB configurations
- Able to provide on rotation, after-hours (24 x 7) on-call support
- Minimum of 5 years of verifiable experience in supporting the OSI Monarch SCADA systems
- Understanding of NERC CIP security principles
- Understanding of WAN and VPN concepts
- Basic understanding of the C programming language
- Knowledge of Communication Protocols (DNP3, Modbus, ICCP)
- An understanding of Ladder Logic is desired
- Part of a larger team delivering high-quality technology solutions to the business
- Design, develop and install software solutions
- Support and/or install software applications
- Participate in the testing process through test review and analysis, test witnessing and certification of software
- Works within a Waterfall or Agile methodology/framework based team
- Collaborates heavily with Project Management, Business Analyst and Infrastructure Job Families
- Develops advanced solutions to resolve customer and prospective customer issues
- Align the client's goals, needs and objectives to the solutions
- Communicate issues and status in a clear, timely manner
- Interpret specifications and build advanced solutions to those specifications
- Collaborate on the business strategy by acting as an expert of the company's services and products
- Develop custom presentations and demonstrations for all audiences
- Generates infrastructure support documentation
- Make proposals and write request for proposal (RFP) responses
- Evaluate and propose advanced process improvements
- Maintain expert knowledge about the company's software/hardware products
- May provide training and mentoring, as well as work direction, to others on the team
Key Skills:
- Bachelor's degree in computer science, engineering, or a related technical field
- 10 years of relevant work experience
- Experience with OSI Monarch SCADA systems
- Understanding of NERC CIP security principles
- Knowledge of WAN and VPN concepts
- Basic understanding of the C programming language
- Familiarity with Communication Protocols (DNP3, Modbus, ICCP)
- Understanding of Ladder Logic
- Experience in software development and installation
- Ability to work independently and collaboratively
- Strong communication skills
- Experience in Agile and Waterfall methodologies
Salary (Rate): undetermined
City: Columbus
Country: USA
Working Arrangements: remote
IR35 Status: outside IR35
Seniority Level: undetermined
Industry: IT
Detailed Description From Employer:
JOB TITLE: SOLUTION ENGINEER
JOB DURATION: 12+ MONTHS
JOB LOCATION: COLUMBUS, OH (REMOTE)
EXPERIENCE: 10+ YEARS
VISA: , GC-EAD (W2) CAN APPLY.
Job Summary :
Specific responsibilities include:
- Support OSI-Monarch's Power System Applications, including Automatic Generation Control (AGC)
- Supports and troubleshoots the operational SCADA environment, as well as ensuring optimized monitoring and system reliability reporting
- Maintains Monarch custom DB configurations
Depending on ability:
- Able to provide on rotation, after-hours (24 x 7) on-call support Experience.
- Minimum of 5 years of verifiable experience in supporting the OSI Monarch SCADA systems
- Understanding of NERC CIP security principles;
- Understanding of WAN and VPN concepts
- Basic understanding of the C programming language
- Knowledge of Communication Protocols (DNP3, Modbus, ICCP)
- An understanding of Ladder Logic is desired
Knowledge of RTU (Remote Terminal Units) General:
- Part of a larger team delivering high-quality technology solutions to the business.
- Design, develop and install software solutions. Build high-quality, innovative and fully performing software in compliance with internal architecture, development & design standards & best practices. Design, modify, develop, write, implement and troubleshoot software programming applications.
- Support and/or install software applications.
- Participate in the testing process through test review and analysis, test witnessing and certification of software.
- Works within a Waterfall or Agile methodology/framework based team.
- Collaborates heavily with Project Management, Business Analyst and Infrastructure Job Families.
Essential Job Functions & Tasks :
- Works independently. Responsibilities include one or more of the following for the largest and most complex projects: Develops advanced solutions to resolve customer and prospective customer issues in a logical, creative and structured manner.
- Align the client's goals, needs and objectives to the solutions.
- Communicate issues and status in a clear, timely manner.
- Interpret specifications and build advanced solutions to those specifications.
- Collaborate on the business strategy by acting as an expert of the company's services and products, including usage, architecture, functionality and deployment.
- Develop custom presentations and demonstrations for all audiences.
- Generates infrastructure support documentation.
- Make proposals and write request for proposal (RFP) responses.
- Evaluate and propose advanced process improvements.
- Maintain expert knowledge about the company's software/hardware products
- May provide training and mentoring, as well as work direction, to others on the team.
Basic Qualifications
- Education: A Bachelor's degree in computer science, engineering, or a related technical field is required.
- Experience: 10 years of relevant work experience is required.
- An equivalent combination of education and related experience may be considered.