Software Engineering - Firmware Software Engineer V

Key Responsibilities

• Participate in the Live creation on-call rotation, including triage, investigation, mitigation, and root cause analysis of production issues.
• Debug and resolve issues spanning web frontend and backend services in the Live creation stack.
• Ship bug fixes, reliability improvements, and small to medium feature work.
• Improve on-call health by reducing noisy alerts, updating runbooks, and adding monitoring, logging, and dashboards.
• Write and maintain tests covering critical Live creation flows.
• Document findings and fixes so knowledge stays with the team.

Key Requirements and Technology Experience

• 5+ years of professional software engineering experience.
• Strong web development experience with JavaScript or TypeScript and React.
• Strong backend development experience building and debugging server-side services and APIs.
• Demonstrated ability to work independently: can take an ambiguous production issue, drive it to resolution, and know when to escalate.
• Experience with production support or on-call in a high-traffic consumer product.
• Comfortable navigating and making safe changes in a large existing codebase with minimal onboarding support.
• Strong written communication, since much of the work is asynchronous and documented.
• Experience with live video, streaming, or real-time media systems.
• Experience with GraphQL.
• Background in reliability, observability, or SEV response.
• Experience working with distributed or globally located teams.