Negotiable
Outside
Remote
USA
Summary: The Software Asset Management Engineer role involves implementing and customizing software asset management solutions, particularly using ServiceNow, while ensuring data integrity and real-time synchronization across systems. The position requires expertise in dashboard development, asset data integration, and compliance with USPS policies. The engineer will also provide training and support to USPS staff as needed. This role can be performed remotely or on-site in Reston, Virginia.
Key Responsibilities:
- Implement and customize software asset management modules, particularly in ServiceNow.
- Manage asset tracking and integration using CMDB.
- Develop dynamic dashboards with data visualization features.
- Integrate real-time data from external databases into software solutions.
- Ensure data integrity and consistency across systems.
- Provide training and support for USPS staff.
- Monitor and maintain dashboard performance and data synchronization.
- Conduct error checks and address discrepancies in asset data.
- Review user access logs and ensure compliance with access controls.
Key Skills:
- Expertise in software asset management and ServiceNow.
- Proficiency in SQL and non-SQL databases.
- Experience with ETL tools and data integration.
- Strong knowledge of dashboard development and data visualization.
- Ability to ensure real-time data synchronization.
- Experience in training and knowledge transfer.
- Strong analytical and problem-solving skills.
Salary (Rate): undetermined
City: Reston
Country: USA
Working Arrangements: remote
IR35 Status: outside IR35
Seniority Level: undetermined
Industry: IT
Software Asset Management Engineer
Location: Reston, VA
Duration: 12 months
Note: candidates meet the residency requirements (5 years in the US with no more than 6 months out of the country).
JD
Tasks to be performed:
- Recommended Software Asset Management Expertise
- Experience in implementing and customizing Recommended Software (Example: ServiceNow) Asset Management modules.
- Knowledge of CMDB (Configuration Management Database) for asset tracking and integration.
- Proficiency in workflows, reporting, and automation.
- Recommended Software Dashboard Development
- Skills in building dynamic dashboards with data visualization features such as heat maps.
- Knowledge of integrating real-time data from external databases into software.
- Expertise in implementing drill-down menus and query-based search functionalities.
- Expertise in integrating Product Software with external databases like WebEOR, SEAM, and OSL via APIs,
- ETL tools, or data connectors.
- Proficiency in data cleaning, transformation, and consolidation from multiple sources.
- Skills in ensuring data integrity and consistency across systems.
- Strong knowledge of database systems, including SQL and non-SQL databases
- Experience with database integration and querying tools
- Expertise in using ETL (Extract, Transform, Load) tools to connect and process data between systems.
- Proficiency in ensuring real-time data synchronization.
Duties and Responsibilities:
Part 1: Identify and recommend skilled professionals / teams
Targeted talent Proficiencies:
- Asset data integration, dashboard development, and workflow design.
- Tools such as ServiceNow, SQL, And ETL for real-time data management and integration.
- Standardization of processes and form redesign, ensuring compliance with USPS policies.Training
- Provide necessary support for training USPS staff and knowledge transfer as required
Part 2: Asset Management System
Data Integration:
- Collect, clean, and consolidate asset data from WebEOR, SEAM, and OSL databases.
- Ensure real-time synchronization of data for accurate and up-to-date asset tracking.
Dashboard Development:
o Design and implement a user-friendly dashboard featuring:
- Heat Map: Visualize asset distribution across the United States, with a legend for easy interpretation (e.g., regional asset density, color-coded by type).
- Query Search Function: Enable users to search for assets using keywords and apply filters.
- Drill-Down Menu: Allow users to refine searches by location, asset type, ownership, status, or other criteria.
- Interactive Selection: Include an interactive selection system (Buttons) to filter by asset type (MPE, Systems, ).
- Asset Detail Display: Once an asset type is selected the dashboard must display a detailed list of the selected assets and their relevant details.
o Include export and reporting functionality for analyzed data.
Dashboard Maintenance:
- Daily Maintenance: - Monitor data synchronization to ensure real-time updates are reflected accurately.
- Perform error checks and address discrepancies in asset data promptly.
- Verify system uptime and respond to any performance issues.
- Weekly Maintenance: - Review user access logs and ensure compliance with role-based access controls.
- Conduct minor updates or bug fixes as required.
- Evaluate dashboard performance metrics for optimization opportunities.
Educational Requirements:
A degree from an accredited College/University in the applicable field of services is preferred.
NOTE: If resource does not have a relavant college degree, an additional 4 years of relavant work experience is required.