Social Media Operations Coordinator

About CTC

Founded in 1996, CTC is a global IT services, Consulting and Business Solutions partner dedicated to helping organizations innovate, optimize, and grow.

With over 2,000 professionals worldwide, we support more than 100 clients in transforming complex challenges into lasting competitive advantages.

Job Description

Lexus USA is seeking an ultra-organized, detail-oriented Contract Social Media Operations Coordinator to keep our fast-moving social machine running smoothly.

This role sits at the intersection of production, corporate legal compliance, and strategy implementation.

Key Responsibilities

• Shoot & Event Coordination: Manage operational logistics for social content shoots and experiential activations (e.g., tracking production timelines, organizing crew schedules, managing talent/creator contracts, and handling on-site coordination as needed).
• Legal & Compliance Routing: Own the end-to-end internal review process. Route all social creative, captions, and influencer assets through Lexus legal, product specialists, and agency compliance partners to secure final sign-offs before publication.
• Asset Management: Organize incoming raw assets and finalized creative deliveries from agencies and creators; ensure all usage rights and talent expirations are meticulously tracked.
• Admin & Scheduling: Maintain the master organic editorial calendar and assist the Senior Strategist with scheduling, asset hand-offs for paid media deployment, and managing agency build timelines.

Qualifications: (Highlight Top 3-5 skills)

• 2–4 years of experience in agency or corporate social media coordination, project management, or ad production.
• Exceptional project management skills.
• Strong communication skills.
• Experience dealing with strict corporate legal guidelines, asset compliance, or musical/talent rights management.
• Experience in social media management platforms, i.e. Sprinklr.

Education/Experience: : Four-Year College Degree (BA or BS)

Added bonus:

• Automotive experience.
• Creative production and process experience.
• Prior experience with - Brandwatch / Hootsuite

Interview Process: MS Teams – 2 rounds.