Social Media Content Moderator
Posted Today by BruntWork
Negotiable
Undetermined
Remote
EMEA
Summary: Join a financial education company as a Social Media Content Moderator, where you will ensure safe and positive community interactions across various social media platforms. Your role will involve monitoring comments, moderating content, and maintaining community standards during critical content uploads. This position is remote and requires a commitment to a 24/7 coverage model with rotating shifts. Comprehensive training will be provided, and candidates must have their own computer and internet connection.
Key Responsibilities:
- Monitor and moderate comments on YouTube videos during critical upload windows.
- Proactively review and moderate content across Reddit and Discord communities.
- Quickly identify and remove inappropriate comments, spam, bot activity, and negative content.
- Provide immediate moderation coverage during new content launches.
- Follow detailed standard operating procedures (SOPs) for consistent moderation quality.
- Collaborate effectively with team members via Slack and other communication tools.
- Maintain reliable coverage as part of a 24/7 moderation team.
- Cross-train to provide app support assistance during lower-volume moderation periods.
Key Skills:
- Ability to quickly learn and navigate YouTube Studio comment sections and moderation tools.
- Strong attention to detail for identifying inappropriate or spam content.
- Experience following detailed procedures and guidelines consistently.
- No financial background required; comprehensive training provided.
Salary (Rate): undetermined
City: undetermined
Country: undetermined
Working Arrangements: remote
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
Job Role Summary/Overview
Join a dynamic financial education company that's making a real impact through engaging YouTube content and innovative budgeting technology. This growing organization is dedicated to improving financial literacy and helping people achieve better financial wellness through accessible, high-quality educational content and practical budgeting tools. As a Social Media Content Moderator, you'll play a crucial role in maintaining safe, positive community spaces across multiple social media platforms for a rapidly growing financial education brand. You'll be the guardian of online conversations, ensuring educational content reaches audiences without disruption from inappropriate content, spam, or negativity.
Job Highlights
Hourly Rate : USD 5.77, the equivalent to your local currency
Paid Hours per Week: 40
Schedules: 24/7 coverage model with rotating shifts - as per shift schedule | Austin, Texas, Central time
- Agent 1 - Monday to Friday; 7 AM to 4 PM
- Agent 2 - Monday, Tuesday, Wednesday, Saturday, Sunday; 10 PM to 7 AM
- Agent 3 - Monday, Tuesday, Wednesday, 2 PM to 11 PM; Saturday, Sunday, 7 AM to 4 PM
- Agent 4 - Monday to Friday; 10 PM to 7 AM
Work Arrangement : Work from home
Contract : Independent Contractor
Side note: Since this is a permanent work-from-home position and an “Independent Contractor” arrangement, the candidates must have their own computer and internet connection. They will handle their own benefits and taxes. The professional fees are on hourly rates and the rate depends on your performance in the application process.
Responsibilities
- Monitor and moderate comments on YouTube videos during critical upload windows (Monday, Wednesday, Friday at 10 AM Central)
- Proactively review and moderate content across Reddit and Discord communities following established guidelines
- Quickly identify and remove inappropriate comments, spam, bot activity, and negative content that violates community standards
- Provide immediate moderation coverage during new content launches to ensure clean, welcoming comment sections
- Follow detailed standard operating procedures (SOPs) to maintain consistent moderation quality across all platforms
- Collaborate effectively with team members via Slack and other communication tools
- Maintain reliable coverage as part of a 24/7 moderation team with no service gaps
- Cross-train to provide app support assistance during lower-volume moderation periods
Requirements
- Ability to quickly learn and navigate YouTube Studio comment sections and platform-specific moderation tools
- Strong attention to detail for identifying inappropriate or spam content
- Experience following detailed procedures and guidelines consistently
- No financial background required - comprehensive training provided on all procedures
Independent Contractor Perks
- Permanent work from home
- HMO Coverage for eligible locations
- Immediate hiring
Reminder: Kindly apply directly to the link provided; you will be redirected to BruntWork’s Career Site. Complete the initial requirements, including the voice recording, prescreening assessment, and technical check of your computer/device.