Smart Buildings Account Manager
Posted 3 days ago by The Construction Index Ltd
£65,000 Per year
Undetermined
Remote
Reading, England, United Kingdom
Summary: The Smart Buildings Account Manager role is designed for individuals with a background in BMS or building controls who wish to transition into smart buildings. This position emphasizes a client-facing, technology-driven approach to enhance building performance and reduce carbon emissions, all while offering a 4-day work week and remote working flexibility. The role involves managing customer accounts throughout their lifecycle and providing actionable insights to improve energy efficiency. Candidates will engage with clients to ensure successful platform adoption and identify opportunities for account growth.
Key Responsibilities:
- Manage the full lifecycle of customer accounts from onboarding to renewal
- Lead client handovers from sales and support system implementation
- Deliver training and ensure successful platform adoption
- Analyse HVAC, BMS and metering systems to identify performance improvements
- Provide technical commentary, reporting and actionable recommendations
- Run regular performance review meetings with clients
- Track and drive completion of energy and optimisation actions
- Identify contract renewal and account growth opportunities
- Contribute feedback to product and technical teams to improve system functionality
Key Skills:
- Strong background in BMS / building controls (e.g. Trend, Niagara or similar)
- Solid understanding of HVAC systems and energy optimisation strategies
- Experience with protocols such as Bacnet, Modbus, Mbus or LoRaWAN
- Knowledge of building performance and energy efficiency principles
- Experience in a client-facing or account management capacity within a technical environment
- Strong analytical skills with confidence interpreting building data
- Excellent communication and stakeholder engagement skills
- Self-motivated, organised and able to manage priorities effectively
Salary (Rate): £65000 yearly
City: Reading
Country: United Kingdom
Working Arrangements: remote
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
Salary: £60000 - £65000 per annum + 4 Day Work Week + Remote Working
Type: Full Time
Region: UK - South East
Town/City: Reading, Berkshire
Posted: 27/02/2026
Reference: 117815_1772183850
Job Description
Smart Buildings Account Manager
If you come from a BMS / Building Controls background and you're looking to transition into Smart Buildings, this role could be for you. This opportunity also provides you a 4 day working week, so if work life balance is important to you, this would be a great opportunity. This is an opportunity to step out of traditional BMS engineering and into a high-impact, client-facing, technology-driven role where your expertise directly improves building performance, reduces carbon emissions and shapes the future of smart buildings.
London Area - 4 Day Working Week
£60,000 - £65,000 Yearly Salary
4 Day Working Week, Every Week
25 Days Annual Holiday
Remote Working, Very Flexible Environment
Pension Scheme
Employee Assistance Programme
Responsibilities
- Manage the full lifecycle of customer accounts from onboarding to renewal
- Lead client handovers from sales and support system implementation
- Deliver training and ensure successful platform adoption
- Analyse HVAC, BMS and metering systems to identify performance improvements
- Provide technical commentary, reporting and actionable recommendations
- Run regular performance review meetings with clients
- Track and drive completion of energy and optimisation actions
- Identify contract renewal and account growth opportunities
- Contribute feedback to product and technical teams to improve system functionality
Desired Experience
- Strong background in BMS / building controls (e.g. Trend, Niagara or similar)
- Solid understanding of HVAC systems and energy optimisation strategies
- Experience with protocols such as Bacnet, Modbus, Mbus or LoRaWAN
- Knowledge of building performance and energy efficiency principles
- Experience in a client-facing or account management capacity within a technical environment
- Strong analytical skills with confidence interpreting building data
- Excellent communication and stakeholder engagement skills
- Self-motivated, organised and able to manage priorities effectively
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