Required Skills
- Bachelor's Degree in Information Technology, Information Security, or a related field; 8+ years of relevant work experience may be substituted in lieu of education.
- 5+ years of experience supporting large IT environments and/or system deployments.
- Hands-on experience with Palo Alto Cortex XSIAM and Cortex XDR design, implementation, administration, configuration, optimization, troubleshooting, and operational support.
- Experience engineering and supporting SIEM capabilities in large-scale, multi-tenant environments and 24x7 SOC operations.
- Hands-on experience with Cribl data modeling, log pipeline design, parsing, normalization, enrichment, routing, and ingestion.
- Experience developing automation, integrations, complex playbooks, and response workflows using scripting languages such as Python and Bash.
- Experience onboarding and troubleshooting telemetry from cloud, endpoint, network, identity, SaaS, Linux, Windows, and custom application sources.
- Strong understanding of enterprise security architecture, incident response, networking, access control, secure system design, and industry-standard cybersecurity frameworks.
Preferred Skills
- CISSP, Security+, or GIAC certification.
- Palo Alto Cortex, Cribl, or other relevant SIEM/security platform certification.
Key Responsibilities
- Design, deploy, administer, optimize, and troubleshoot Palo Alto Cortex XSIAM and Cortex XDR platforms.
- Support multi-tenant agency onboarding, tenant-specific configurations, role-based access controls, data segregation, dashboards, and reporting.
- Develop and tune detection rules, correlation logic, security analytics, threat-hunting queries, watchlists, and alert suppression mechanisms to reduce false positives.
- Design and maintain Cribl log pipelines, including data modeling, routing, parsing, normalization, enrichment, filtering, replay, and ingestion.
- Onboard, integrate, and monitor security telemetry across cloud, endpoint, network, identity, SaaS, and enterprise application environments.
- Optimize log ingestion volumes, retention, performance, and cost while maintaining security and compliance requirements.
- Integrate SIEM/XDR platforms with ticketing, case management, notification, identity, threat intelligence, and other enterprise systems.
- Develop and maintain automated response playbooks for enrichment, triage, containment, escalation, notification, case management, and incident response.
- Create and maintain technical documentation, including runbooks, SOPs, escalation procedures, architecture diagrams, data-flow documentation, and troubleshooting guides.
- Provide technical support to Tier 1, Tier 2, and Tier 3 SOC analysts, including detection tuning, threat hunting, incident response, troubleshooting, and operational handoffs.
- Monitor platform availability, ingestion health, detection coverage, false positives, service levels, Mean Time to Detect (MTTD), and Mean Time to Respond (MTTR).
- Ensure high availability, resilience, backup, recovery, lifecycle management, and controlled change processes for SIEM, XDR, and supporting log pipeline services.
- Collaborate with security architects, engineers, analysts, and agency stakeholders to ensure alignment with cybersecurity frameworks, regulatory requirements, and organizational security objectives.