Siebel Functional Architect

Siebel Functional Architect

Posted 5 days ago by 1752212478

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Negotiable
Outside
Remote
USA
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Business Process Computer Science Constituent Relationship Management Customer Relationship Management (CRM) Software Functional Testing Information Systems Siebel CRM Stakeholder Management User Acceptance Testing (UAT)

Summary: We are seeking a skilled Siebel Functional Architect with extensive experience in CRM business functions and hands-on expertise in Siebel applications. The role requires collaboration with both business and technical teams to develop effective solutions. The ideal candidate will also be responsible for translating business processes into Siebel configurations and providing guidance during implementation. Strong analytical and communication skills are essential for success in this position.

Key Responsibilities:

  • Work closely with stakeholders to understand business processes and translate them into Siebel configurations.
  • Support and enhance Siebel CRM modules based on functional needs.
  • Conduct functional testing and support user acceptance testing (UAT).
  • Provide guidance to technical teams for solution implementation.
  • Troubleshoot functional issues and provide timely resolutions.

Key Skills:

  • Bachelor's degree in Computer Science, Information Systems, or a related field.
  • Minimum 10 years of hands-on experience in Siebel CRM functional roles.
  • Strong analytical and communication skills.
  • Ability to document requirements and functional specifications clearly.

Salary (Rate): undetermined

City: undetermined

Country: USA

Working Arrangements: remote

IR35 Status: outside IR35

Seniority Level: undetermined

Industry: IT

Detailed Description From Employer:

Job Title: Siebel CRM Architect

Job Summary:

We are looking for an experienced Siebel Functional Architect with strong domain knowledge across key CRM business functions. The ideal candidate should have hands-on expertise in Siebel applications and the ability to collaborate with business and technical teams to drive solutions.

Key Responsibilities:

  • Work closely with stakeholders to understand business processes and translate them into Siebel configurations.

  • Support and enhance Siebel CRM modules based on functional needs.

  • Conduct functional testing and support user acceptance testing (UAT).

  • Provide guidance to technical teams for solution implementation.

  • Troubleshoot functional issues and provide timely resolutions.

Required Functional Knowledge:

  • Customer & Contact Management

  • Product Catalog and Order Management

  • Membership Management

  • Volunteer Management

  • Installed Assets & Subscription Entitlements

Qualifications:

  • Bachelor s degree in Computer Science, Information Systems, or a related field.

  • Minimum 10 years of hands-on experience in Siebel CRM functional roles.

  • Strong analytical and communication skills.

  • Ability to document requirements and functional specifications clearly.

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