Key Responsibilities
- Inventory, assess, and organize content across SharePoint Online, Microsoft Teams, OneDrive, and associated document repositories.
- Execute content migration activities, including file transfers, document library migrations, and folder structure alignment.
- Validate migrated content to ensure completeness, accuracy, metadata integrity, and proper retention of permissions.
- Reconcile migration results and resolve discrepancies, missing content issues, and access concerns.
- Document migration activities, findings, risks, and remediation plans.
- Partner with business units and IT teams to support migration planning, scheduling, and execution efforts.
- Assist with content classification, metadata management, and document management best practices.
- Support user acceptance validation and post-migration issue resolution.
- Provide guidance and support to end users throughout the migration process to encourage adoption and minimize business disruption.
- Collaborate with stakeholders to identify opportunities for content cleanup, consolidation, and governance improvements.
Required Qualifications
- Experience supporting Microsoft 365 environments, including:
- SharePoint Online
- Microsoft Teams
- OneDrive for Business
- Experience performing enterprise content or document migration activities.
- Understanding of document management principles, information organization, and content governance.
- Experience managing permissions, document libraries, folder structures, and metadata.
- Strong analytical and troubleshooting skills with the ability to identify and resolve migration issues.
- Excellent communication and stakeholder management skills.
- Ability to manage multiple priorities in a fast-paced project environment.
Preferred Qualifications
- Experience using Microsoft or third-party migration tools such as ShareGate, Quest, Metalogix, AvePoint, or similar technologies.
- Experience working with large-scale document repositories and enterprise collaboration platforms.
- Familiarity with records management, retention policies, and compliance considerations within Microsoft 365.
- Experience supporting organizational change management and end-user adoption initiatives.
- Previous experience participating in mergers, acquisitions, tenant consolidations, or large-scale migration programs.
Desired Skills
- SharePoint Online Administration
- Microsoft Teams Administration
- OneDrive Administration
- Content Migration
- Document Management
- Metadata Management
- Permissions Management
- Records Management
- Information Governance
- User Training & Support
- Stakeholder Management
Seniority Level:
Not Specified