Negotiable
Outside
Remote
USA
Summary: The role of ServiceNow Vulnerability Response Developer involves leading the development and optimization of the ServiceNow Vulnerability Response module. The successful candidate will enhance automation, workflows, and integrations to support cybersecurity operations, while also improving vulnerability lifecycle management. This position requires collaboration with various teams and providing guidance to junior developers. The role is remote and classified as outside IR35.
Key Responsibilities:
- Design, configure, and enhance the Vulnerability Response (VR) module in ServiceNow.
- Build workflows and automation for vulnerability triage, prioritization, assignment, and remediation tracking.
- Create custom dashboards, reports, and metrics for vulnerability KPIs and SLA monitoring.
- Implement and maintain correlation rules between vulnerability items and CMDB CIs.
- Develop and maintain integrations between ServiceNow VR and external vulnerability scanners/tools.
- Ensure reliable and accurate ingestion of vulnerability data into ServiceNow.
- Support integrations with CMDB, Security Incident Response (SIR), and Threat Intelligence modules where applicable.
- Optimize VR module performance and data accuracy through continuous tuning and CI correlation improvements.
- Implement security, compliance, and privacy controls aligned with corporate standards.
- Develop and maintain technical documentation, standard operating procedures, and integration/interface specifications.
- Collaborate with cybersecurity, infrastructure, and application teams to align remediation workflows with enterprise risk management objectives.
- Provide expert-level guidance to junior developers, analysts, and administrators.
- Support incident response teams during major vulnerability escalations or exploit detections.
- Coach and advise other Developers.
Key Skills:
- Bachelor's degree with at least 5 years of ServiceNow development experience, Vulnerability Response.
- Understanding of cybersecurity principles, vulnerability lifecycle management, and risk assessment.
- Hands-on experience with integrating ServiceNow with scanning tools.
- Proficiency in scripting (JavaScript), Glide API, REST/SOAP APIs, and MID Servers.
- Experience with CMDB and Configuration Item (CI) correlation in ServiceNow.
- Excellent written and oral communication skills.
- ServiceNow Certified Application Developer or Certified Implementation Specialist Vulnerability Response.
- Experience with Security Operations modules.
- Knowledge of NIST, CVSS, MITRE ATT&CK, or other security frameworks.
- Familiarity with ITSM and ITIL processes.
- Excellent analytical and problem-solving skills.
- Strong presentation development and Customer Presentation skills.
- Successful teamwork experience & demonstrated leadership abilities.
Salary (Rate): undetermined
City: undetermined
Country: USA
Working Arrangements: remote
IR35 Status: outside IR35
Seniority Level: undetermined
Industry: IT
Hi,
Openings on
ServiceNow Vulnerability Response Developer
Role and Accountabilities:
We are seeking an experienced Senior ServiceNow Vulnerability Response Developer to lead
the development and optimization of our ServiceNow Vulnerability Response (VR) module. In
this role, you will build and enhance automation, workflows, and integrations that support
cybersecurity operations, working closely with security, infrastructure, and ServiceNow teams.
You ll play a critical role in improving vulnerability lifecycle management and driving measurable
risk reduction across the enterprise Candidates will be experienced in leading ServiceNow
engagements end to end,
In addition, the successful candidate(s) will be responsible for, but not limited to, the following
duties:
Design, configure, and enhance the Vulnerability Response (VR) module in
ServiceNow.
Build workflows and automation for vulnerability triage, prioritization, assignment, and
remediation tracking.
Create custom dashboards, reports, and metrics for vulnerability KPIs and SLA
monitoring.
Implement and maintain correlation rules between vulnerability items and CMDB CIs.
Develop and maintain integrations between ServiceNow VR and external
vulnerability scanners/tools
Ensure reliable and accurate ingestion of vulnerability data into ServiceNow.
Support integrations with CMDB, Security Incident Response (SIR), and Threat
Intelligence modules where applicable.
Optimize VR module performance and data accuracy through continuous tuning and
CI correlation improvements.
Implement security, compliance, and privacy controls aligned with corporate
standards.
Develop and maintain technical documentation, standard operating procedures, and
integration/interface specifications.
Collaborate with cybersecurity, infrastructure, and application teams to align
remediation workflows with enterprise risk management objectives.
Provide expert-level guidance to junior developers, analysts, and administrators.
Support incident response teams during major vulnerability escalations or exploit
detections.
Coach and advise other Developers.
Qualifications
Skills and Experience Requirements:
Bachelor's degree with at least 5 years of ServiceNow development experience,
Vulnerability Response.
Understanding of cybersecurity principles, vulnerability lifecycle management, and
risk assessment.
Hands-on experience with integrating ServiceNow with scanning tools.
Proficiency in scripting (JavaScript), Glide API, REST/SOAP APIs, and MID Servers.
Experience with CMDB and Configuration Item (CI) correlation in ServiceNow.
Excellent written and oral communication skills.
Skills and Certifications
ServiceNow Certified Application Developer or Certified Implementation Specialist Vulnerability Response.
Experience with Security Operations modules
Knowledge of NIST, CVSS, MITRE ATT&CK, or other security frameworks.
Familiarity with ITSM and ITIL processes.
Excellent analytical and problem-solving skills
Excellent verbal and written communication skills
Strong presentation development and Customer Presentation skills.
Successful teamwork experience & demonstrated leadership abilities.