ServiceNow- UI/ UX / Portal Developer

ServiceNow- UI/ UX / Portal Developer

Posted 1 day ago by Radyant Inc.

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Negotiable
Undetermined
Remote
Remote
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Adobe XD Application Programming Interface (API) Back End (Software Engineering) Bootstrap (Front-End Framework) Branding Business Requirements Cascading Style Sheets (CSS) Certified Information Systems Security Professional (CISSP) Certified Scrum Master (CSM) Continuous Integration and Continuous Delivery Debugging Design Elements And Principles Design Thinking Front End (Software Engineering) Git (Version Control System) Graphical User Interface Testing HTML5 HyperText Markup Language (HTML) IT Service Management JavaScript (Programming Language) JSON React.js Security Clearance ServiceNow Software Development Stakeholder Management Usability User Experience User Interface Version Control Visual Design Web Applications Web Development

Summary: We are looking for a skilled ServiceNow Front-End / UI-UX Developer with a strong foundation in web development and hands-on experience with ServiceNow Service Portal. The role involves designing and developing user-friendly interfaces that improve the end-user experience across ServiceNow portals and custom applications. The ideal candidate will combine UX design principles with technical front-end skills to create scalable and high-performance UI solutions. An active security clearance and relevant certifications are preferred for this position.

Key Responsibilities:

  • Front-End & UI Development
  • Design, develop, and maintain ServiceNow Service Portal interfaces using: HTML5, CSS3, JavaScript AngularJS (Service Portal widgets)Bootstrap / UI Frameworks.
  • Build and customize Service Portal widgets, themes, and layouts.
  • Develop responsive, mobile-friendly, and cross-browser compatible UI components.
  • Implement UI policies, client scripts, and UI scripts to enhance user interactions.
  • Collaborate with stakeholders to translate business needs into user-centered designs.
  • Apply UX best practices for usability, accessibility (WCAG), and visual consistency.
  • Create wireframes, mockups, and prototypes (Figma, Sketch, Adobe XD, or similar).
  • Ensure consistent branding and design standards across portals.
  • Integrate ServiceNow portals with REST APIs, third-party systems, and custom web applications.
  • Optimize front-end performance and maintain clean, reusable code.
  • Support portal enhancements across ITSM, HRSD, CSM, or custom applications.
  • Work closely with ServiceNow architects, back-end developers, and business analysts.
  • Participate in Agile/Scrum ceremonies and iterative delivery cycles.
  • Perform UI testing, debugging, and documentation.
  • 3+ years of front-end web development experience.
  • 2+ years of ServiceNow Service Portal development experience.
  • Strong proficiency in HTML, CSS, JavaScript, AngularJS (Service Portal framework), Bootstrap or similar UI frameworks.
  • Experience building custom ServiceNow widgets and themes.
  • Knowledge of ServiceNow UI components: Client Scripts, UI Policies, UI Scripts.
  • Familiarity with REST APIs and JSON.
  • Strong understanding of UI/UX principles, usability, and accessibility.
  • Experience creating wireframes, mockups, and prototypes.
  • Ability to balance visual design with technical constraints.
  • Experience with ServiceNow UI Builder / Now Experience (Next Experience).
  • Familiarity with ITSM, HRSD, CSM, or custom ServiceNow applications.
  • Knowledge of accessibility standards (WCAG 2.1).
  • ServiceNow CSA or CIS certifications.
  • Experience with version control (Git) and CI/CD pipelines.
  • Strong communication and collaboration skills.
  • Attention to detail and design consistency.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Problem-solving mindset with a focus on user experience.
  • Experience modernizing legacy Service Portal UIs.
  • Exposure to React or modern front-end frameworks (outside ServiceNow).
  • Design system or component library experience.

Key Skills:

  • 3+ years of front-end web development experience.
  • 2+ years of ServiceNow Service Portal development experience.
  • Strong proficiency in HTML, CSS, JavaScript.
  • AngularJS (Service Portal framework).
  • Bootstrap or similar UI frameworks.
  • Experience building custom ServiceNow widgets and themes.
  • Knowledge of ServiceNow UI components: Client Scripts, UI Policies, UI Scripts.
  • Familiarity with REST APIs and JSON.
  • Strong understanding of UI/UX principles, usability, and accessibility.
  • Experience creating wireframes, mockups, and prototypes.
  • Ability to balance visual design with technical constraints.
  • Experience with ServiceNow UI Builder / Now Experience (Next Experience).
  • Familiarity with ITSM, HRSD, CSM, or custom ServiceNow applications.
  • Knowledge of accessibility standards (WCAG 2.1).
  • ServiceNow CSA or CIS certifications.
  • Experience with version control (Git) and CI/CD pipelines.
  • Strong communication and collaboration skills.
  • Attention to detail and design consistency.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Problem-solving mindset with a focus on user experience.
  • Experience modernizing legacy Service Portal UIs.
  • Exposure to React or modern front-end frameworks (outside ServiceNow).
  • Design system or component library experience.

Salary (Rate): undetermined

City: undetermined

Country: undetermined

Working Arrangements: remote

IR35 Status: undetermined

Seniority Level: undetermined

Industry: IT

Detailed Description From Employer:

ServiceNow- UI/ UX / Portal Developer

Location: Remote

Applicants with dual citizenship cannot be considered.

* An active Secret or Top Secret security clearance is required or highly preferred.

* CompTIA Security+ and CISSP (or comparable certifications) are required or highly preferred.

We are seeking a skilled ServiceNow Front-End / UI-UX Developer with strong web development fundamentals and hands-on ServiceNow Service Portal experience. This role focuses on designing and developing intuitive, responsive, and accessible user interfaces that enhance the end-user experience across ServiceNow portals and custom web applications. The ideal candidate blends UX design thinking with technical front-end expertise, translating business requirements into elegant, scalable, and high-performance ServiceNow UI solutions.

Key Responsibilities

  • Front-End & UI Development
  • Design, develop, and maintain ServiceNow Service Portal interfaces using: HTML5, CSS3, JavaScript AngularJS (Service Portal widgets)Bootstrap / UI Frameworks.
  • Build and customize Service Portal widgets, themes, and layouts.
  • Develop responsive, mobile-friendly, and cross-browser compatible UI components.
  • Implement UI policies, client scripts, and UI scripts to enhance user interactions.

UI/UX Design

  • Collaborate with stakeholders to translate business needs into user-centered designs.
  • Apply UX best practices for usability, accessibility (WCAG), and visual consistency.
  • Create wireframes, mockups, and prototypes (Figma, Sketch, Adobe XD, or similar).
  • Ensure consistent branding and design standards across portals.

Web & Platform Integration:

  • Integrate ServiceNow portals with REST APIs, third-party systems, and custom web applications.
  • Optimize front-end performance and maintain clean, reusable code.
  • Support portal enhancements across ITSM, HRSD, CSM, or custom applications.

Collaboration & Delivery:

  • Work closely with ServiceNow architects, back-end developers, and business analysts.
  • Participate in Agile/Scrum ceremonies and iterative delivery cycles.
  • Perform UI testing, debugging, and documentation.

Required Qualifications & Technical Skills

  • 3+ years of front-end web development experience.
  • 2+ years of ServiceNow Service Portal development experience.

Strong proficiency in:

  • HTML, CSS, JavaScript
  • AngularJS (Service Portal framework)
  • Bootstrap or similar UI frameworks
  • Experience building custom ServiceNow widgets and themes.
  • Knowledge of ServiceNow UI components:
  • Client Scripts
  • UI Policies
  • UI Scripts
  • Familiarity with REST APIs and JSON.

UI/UX Skills

  • Strong understanding of UI/UX principles, usability, and accessibility.
  • Experience creating wireframes, mockups, and prototypes.
  • Ability to balance visual design with technical constraints.

Preferred Qualifications

  • Experience with ServiceNow UI Builder / Now Experience (Next Experience).
  • Familiarity with ITSM, HRSD, CSM, or custom ServiceNow applications.
  • Knowledge of accessibility standards (WCAG 2.1).
  • ServiceNow CSA or CIS certifications.
  • Experience with version control (Git) and CI/CD pipelines.

Soft Skills:

  • Strong communication and collaboration skills.
  • Attention to detail and design consistency.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Problem-solving mindset with a focus on user experience.

Nice-to-Have

  • Experience modernizing legacy Service Portal UIs.
  • Exposure to React or modern front-end frameworks (outside ServiceNow).
  • Design system or component library experience.
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