ServiceNow TSM Architect

Summary: The ServiceNow TSM Architect role is focused on leveraging expertise in the ServiceNow OSS platform, particularly TSM and TSOM, to design and implement solutions in a fully remote capacity. The position requires a strong understanding of distributed systems, cloud computing, telecommunications, and network management, along with experience in Agile development practices. The architect will also be responsible for documentation, design reviews, and ensuring system observability and maintainability. This role is contracted for a duration of 12 to 18 months and is classified as outside IR35.

Key Responsibilities:

• ServiceNow OSS Platform Experience with ServiceNow OSS platform TSM and TSOM
• Distributed Systems Knowledge of distributed systems concepts and architectures including microservices service oriented architectures and RESTful APIs
• Cloud Computing Familiarity with cloud computing concepts and technologies including containerization Kubernetes and cloud native architectures
• Telecommunications Understanding of telecommunications concepts and technologies including satellite based connectivity systems
• Network Management Experience with network management and monitoring tools including network management protocols
• API Management Experience with managing APIs and API gateways including knowledge of API security throttling caching and monitoring
• Data Analytics Knowledge of data analytics concepts and tools including data warehousing data visualization and machine learning
• Observability and Maintainability Understanding of best practices for building observable and maintainable systems including the use of logging monitoring and ing tools
• Mediation experience Experience with B2B and billing
• Agile Development Experience in Agile development processes CICD and related tools such as Jira GitLab Jenkins and Confluence
• Design Reviews Experience organizing leading and approving design reviews and test plan reviews
• Documentation Experience documenting architectures and familiarity with related diagramming models
• Communication Skills: Exceptional verbal written and interpersonal collaboration skills

Key Skills:

• ServiceNow OSS platform TSM and TSOM experience
• Knowledge of distributed systems and microservices
• Familiarity with cloud computing and containerization
• Understanding of telecommunications technologies
• Experience with network management tools
• API management and security knowledge
• Data analytics and visualization skills
• Best practices for observability and maintainability
• B2B and billing mediation experience
• Agile development and CI/CD tools experience
• Design review and test plan review skills
• Documentation and diagramming proficiency
• Exceptional communication skills

Salary (Rate): undetermined

City: undetermined

Country: USA

Working Arrangements: remote

IR35 Status: outside IR35

Seniority Level: undetermined

Industry: IT