ServiceNow Testing Manager (Healthcare/Hospital Domain)

Summary: We are seeking a highly experienced ServiceNow Testing Manager to lead and oversee all testing activities for ServiceNow implementations and enhancements in the healthcare domain. The role involves ensuring quality assurance standards, managing testing teams, and delivering high-quality solutions aligned with business requirements. The ideal candidate will have extensive experience in test management and a strong understanding of the ServiceNow platform. This position is remote, allowing for flexibility in work arrangements.

Key Responsibilities:

• Lead end-to-end testing strategy and execution for ServiceNow projects
• Manage QA teams and coordinate testing efforts across multiple workstreams
• Develop test plans, test cases, and testing methodologies
• Oversee functional, integration, and user acceptance testing (UAT)
• Ensure quality delivery of ServiceNow modules such as ITSM, ITOM, and HRSD
• Collaborate with cross-functional teams including developers, Scrum Masters, and stakeholders
• Monitor defects, track resolution, and ensure timely closure

Key Skills:

• Overall, 12 years of experience required
• Proven experience in Test Management or QA leadership roles
• Strong hands-on experience with the ServiceNow platform
• Solid understanding of Agile/Scrum methodologies
• Experience with testing and defect management tools (e.g., JIRA, ALM)
• Excellent leadership, communication, and stakeholder management skills

Salary (Rate): undetermined

City: undetermined

Country: undetermined

Working Arrangements: remote

IR35 Status: undetermined

Seniority Level: undetermined

Industry: IT