ServiceNow Technical Lead – Dutch/English – Netherlands

Summary: The ServiceNow Technical Lead role requires an experienced professional fluent in Dutch and English, with a focus on delivering technical solutions in the governmental sector. The position involves hands-on delivery, customer engagement, and mentoring junior team members. This is a 6-month extendable contract that allows for 100% remote work. Candidates must be EU citizens and possess strong development and leadership skills in ServiceNow ITSM/Portal and Integrations.

Key Responsibilities:

• Hands-on technical delivery of ServiceNow solutions, from design and development through to testing and implementation.
• Preparing and running functional design workshops, creating design specifications based on out-of-the-box functionality and customer requirements.
• Customer engagement to address the technical solution, including challenging and validating customer requirements.
• Providing creative solutions to resolve business problems, technology issues, process and people challenges.
• Working with Pre-Sales and Delivery teams to support, validate, and help deliver client presentations, workshops, proof of concept designs, and responses to technical and business inquiries.
• Support the development and growth of the services delivered by the ServiceNow practice.
• Excellent verbal and written communication skills required.
• Mentoring and coaching others, as well as sharing best practices and knowledge.

Key Skills:

• Over 5 years of experience with ServiceNow ITSM/Portal and Integrations.
• Experience leading a team from a technical standpoint with strong development skills.
• Strong experience in mentoring and coaching junior team members.
• Fluency in Dutch and English; French is an advantage.
• Excellent verbal and written communication skills.

Salary (Rate): undetermined

City: undetermined

Country: Netherlands

Working Arrangements: remote

IR35 Status: undetermined

Seniority Level: undetermined

Industry: IT