ServiceNow Technical Consultants - CSDM / CMDB

Key Responsibilities

• Implement Business Services, Service Offerings, Technical Services and Technical Service Offerings in line with CSDM 4.
• Realign service relationships within ServiceNow, ensuring Service Instances are correctly associated with Service Offerings.
• Configure and update forms, lists, application navigation and data certification processes.
• Develop and modify Business Rules, JavaScript and scripted ACLs.
• Support a phased migration of existing services into the new CSDM structure, avoiding disruption to existing services.
• Produce technical documentation and support knowledge transfer and user training.

Skills & Experience

• Strong hands-on ServiceNow development or technical consultancy experience.
• Proven experience with ServiceNow CSDM and CMDB implementations.
• Good understanding of Business Services, Technical Services and Service Offerings.
• Strong JavaScript scripting skills, including Business Rules and scripted ACLs.
• Experience configuring service relationships and managing complex CMDB structures.
• Experience supporting ServiceNow migrations or transformation programmes.
• Excellent communication skills and ability to work independently.

I'm currently recruiting for two experienced ServiceNow Technical Consultants to join a leading IT services organisation, supporting a ServiceNow transformation programme.

These are fully remote contract opportunities, working on the implementation of an approved ServiceNow CSDM 4 design.

We're looking for hands-on technical specialists with strong ServiceNow development, CMDB and service modelling experience.

Contract Details

• Positions: 2
• Location: Fully Remote (UK)
• IR35: Inside IR35
• Security Clearance: Current SC clearance required
• Day Rate: Competitive, dependent on experience
• Contract Duration: 6 Months initially

If you're an experienced ServiceNow Technical Consultant with strong CSDM/CMDB expertise and current SC clearance, I'd be keen to hear from you.