Job Description
10 years of ServiceNow implementation experience within a consulting or professional services environment
Strong hands-on experience with ServiceNow Vulnerability Response (VR)
Experience implementing and configuring vulnerability management workflows within ServiceNow
Hands-on experience with:
Vulnerability Response (VR)
Vulnerable Items and Vulnerability Groups
Vulnerability prioritization and remediation workflows
Vulnerability scanner integrations such as Qualys, Tenable, or Rapid7
CMDB/CI relationships as they relate to Vulnerability Response
Strong client-facing experience with the ability to lead workshops, solution design sessions, and end-to-end implementations
Solid understanding of ServiceNow platform architecture, integrations, and best practices
Certifications (Required)
- ServiceNow Certified System Administrator (CSA)
- ServiceNow Certified Application Developer (CAD)
- At least one Certified Implementation Specialist (CIS) in:
- Risk and Compliance (RC), Vulnerability Response (VR), or Third-Party Risk Management (TPRM)
Nice to Have
- ITIL Foundation certification
Additional Qualifications
- Strong communication and presentation skills
- Ability to operate in client-facing, fast-paced consulting environments
- Proven ability to collaborate across technical and business teams
- Bachelor’s degree in Information Technology, Engineering, or related field preferred