Negotiable
Outside
Remote
Remote , UK
Summary: We are looking for a part-time ServiceNow Technical Architect to join our team, focusing on aligning with client standards and reviewing platform architecture. This role involves leading technical activities across HRSD and supporting key integrations. The position requires approximately 47 days of work over a three-month contract, starting on January 5, 2026. The role is mainly remote with some ad-hoc travel to client sites.
Key Responsibilities:
- Mobilise and align with client ServiceNow standards and existing artefacts
- Kick off with suppliers and review platform architecture at a high level
- Create a delivery plan baseline and RAID log
- Deliver HRSD build, including: Architectural review of HRSD setup, Forms migration and EC Pro configuration
- Support data migration from Zendesk
- Validate SharePoint search integration
- Conduct configuration review for compliance and best practice
- Ensure readiness for BAU
- Move into discovery and integration phases: Lead Workday integration options analysis, Assist with a structured, prioritised roadmap
Key Skills:
- Strong knowledge of ServiceNow, specifically HRSD module
- Proven experience as a Technical Architect in ServiceNow projects
- Familiarity with data migration processes (Zendesk to ServiceNow)
- Understanding of SharePoint integration and configuration standards
- Ability to create delivery plans, RAID logs, and architectural reviews
- Experience with Workday integration analysis is highly desirable
Salary (Rate): undetermined
City: undetermined
Country: UK
Working Arrangements: remote
IR35 Status: outside IR35
Seniority Level: undetermined
Industry: IT
ServiceNow Technical Architect (Part-Time)
Rate: market rate (Outside IR35)
Location: Mainly Remote (Ad-hoc travel to client sites)
Contract: 3 months - PART TIME: Approx. 47 days over the 3 month period
Start Date: 5th January 2026
About the Role
We are seeking an experienced ServiceNow Technical Architect to join our team on a part-time basis. This role is pivotal in mobilising and aligning with client ServiceNow standards, reviewing platform architecture, and creating a robust delivery plan. You will lead technical activities across HRSD, ensuring readiness for BAU and supporting key integrations.
Key Responsibilities
Mobilise and align with client ServiceNow standards and existing artefacts
Kick off with suppliers and review platform architecture at a high level
Create a delivery plan baseline and RAID log
Deliver HRSD build, including: Architectural review of HRSD setup, Forms migration and EC Pro configuration
Support data migration from Zendesk
Validate SharePoint search integration
Conduct configuration review for compliance and best practice
Ensure readiness for BAU
Move into discovery and integration phases: Lead Workday integration options analysis, Assist with a structured, prioritised roadmap
Required Skills Experience
Strong knowledge of ServiceNow, specifically HRSD module
Proven experience as a Technical Architect in ServiceNow projects
Familiarity with data migration processes (Zendesk to ServiceNow)
Understanding of SharePoint integration and configuration standards
Ability to create delivery plans, RAID logs, and architectural reviews
Experience with Workday integration analysis is highly desirable
- SmartSourcing are a Disability Confident Employer and we promote, celebrate and value diversity, we are committed to promoting equality and inclusion for all.