ServiceNow Technical Architect (ITSM, ITAM, ITOM) Location: Remote

Summary: The ServiceNow Technical Architect role focuses on designing and implementing ServiceNow solutions, specifically in ITSM, ITAM, and ITOM modules. The position requires extensive experience in ServiceNow architecture, integration, and data migration, along with the ability to provide training and support to users. The role is fully remote and classified as outside IR35. Candidates should possess relevant certifications and a strong understanding of ServiceNow best practices.

Key Responsibilities:

• De-customize ServiceNow catalog items to ensure alignment with Out Of The Box (OOTB) standards.
• Utilize Catalog Builder to create and manage service catalog items.
• Design and implement workflows using Flow Designer.
• Develop and maintain decision tables to support automated decision-making processes.
• Work with ServiceNow Integration Hub, REST/SOAP web services, and APIs.
• Provide architectural solutions and design for various ServiceNow projects.
• Perform data migration and transformation within ServiceNow.
• Conduct thorough testing and validation of catalog items and workflows.
• Provide training and support to end-users and team members as needed.

Key Skills:

• Extensive experience in ITSM, ITOM, and ITAM modules.
• Strong understanding of ServiceNow architecture and design principles.
• Proficiency in designing and implementing ServiceNow solutions.
• Experience with ServiceNow Integration Hub and API integrations.
• Knowledge of data migration and transformation processes within ServiceNow.
• ServiceNow Certified System Administrator (CSA) - Preferred.
• ServiceNow Certified Application Developer (CAD) - Preferred.

Salary (Rate): undetermined

City: undetermined

Country: USA

Working Arrangements: remote

IR35 Status: outside IR35

Seniority Level: undetermined

Industry: IT