ServiceNow Technical Architect
Posted 4 days ago by 1757578770
Negotiable
Outside
Remote
USA
Summary: The ServiceNow Technical Architect is tasked with designing and implementing scalable and secure solutions on the ServiceNow platform, ensuring alignment with enterprise architecture and strategic goals. This role requires a blend of technical expertise and business acumen to bridge the gap between business needs and technical execution. The architect will lead technical design sessions, oversee solution implementation, and engage with stakeholders to present architectural decisions. Strong leadership and communication skills are essential for success in this position.
Key Responsibilities:
- Architectural Design & Strategy
- Define and design high-level architecture for ServiceNow solutions across modules like ITSM, ITOM, HRSD, CSM, FSM, and SPM.
- Develop architectural blueprints, standards, and best practices.
- Align ServiceNow architecture with enterprise IT strategy and digital transformation goals.
- Technical Leadership
- Provide guidance and mentorship to developers and implementation teams.
- Ensure adherence to architectural standards and coding best practices.
- Lead technical design sessions and code reviews.
- Solution Implementation
- Oversee the development and deployment of ServiceNow applications and custom modules.
- Ensure solutions are scalable, reliable, and secure.
- Lead complex integrations using REST/SOAP APIs, OAuth, SAML, and middleware platforms.
- Stakeholder Engagement
- Collaborate with business and IT stakeholders to gather requirements and translate them into technical solutions.
- Present architectural decisions and roadmaps to executives, including CIOs and CTOs.
- Conduct workshops, demos, and technical presentations.
- Governance & Compliance
- Establish governance frameworks for ServiceNow development and deployment.
- Ensure compliance with regulatory standards and internal policies.
- Maintain detailed documentation including design specs, workflows, and technical guidelines.
Key Skills:
- Bachelor's or Master’s degree in Computer Science, Information Technology, or related field.
- 7+ years of experience in IT, with 3+ years in a ServiceNow architect role.
- Deep knowledge of ServiceNow platform architecture and modules.
- Strong experience with JavaScript, Glide, Flow Designer, and IntegrationHub.
- ServiceNow certifications such as:
- Certified System Administrator (CSA)
- Certified Implementation Specialist (CIS)
- Certified Application Developer (CAD)
- Certified Technical Architect (CTA) (preferred)
- Excellent communication, leadership, and stakeholder management skills.
Salary (Rate): undetermined
City: undetermined
Country: USA
Working Arrangements: remote
IR35 Status: outside IR35
Seniority Level: undetermined
Industry: IT
Role: ServiceNow Technical Architect
Location: Remote
Position Type: Contract
Job Summary:
The ServiceNow Technical Architect is responsible for designing and overseeing the implementation of scalable, secure, and high-performing solutions on the ServiceNow platform. This role bridges business needs with technical execution, ensuring alignment with enterprise architecture and strategic goals.
Key Responsibilities:
- Architectural Design & Strategy
- Define and design high-level architecture for ServiceNow solutions across modules like ITSM, ITOM, HRSD, CSM, FSM, and SPM.
- Develop architectural blueprints, standards, and best practices.
- Align ServiceNow architecture with enterprise IT strategy and digital transformation goals.
- Technical Leadership
- Provide guidance and mentorship to developers and implementation teams.
- Ensure adherence to architectural standards and coding best practices.
- Lead technical design sessions and code reviews.
- Solution Implementation
- Oversee the development and deployment of ServiceNow applications and custom modules.
- Ensure solutions are scalable, reliable, and secure.
- Lead complex integrations using REST/SOAP APIs, OAuth, SAML, and middleware platforms.
- Stakeholder Engagement
- Collaborate with business and IT stakeholders to gather requirements and translate them into technical solutions.
- Present architectural decisions and roadmaps to executives, including CIOs and CTOs.
- Conduct workshops, demos, and technical presentations.
- Governance & Compliance
- Establish governance frameworks for ServiceNow development and deployment.
- Ensure compliance with regulatory standards and internal policies.
- Maintain detailed documentation including design specs, workflows, and technical guidelines.
- Required Skills & Qualifications:
- Bachelor s or Master s degree in Computer Science, Information Technology, or related field.
- 7+ years of experience in IT, with 3+ years in a ServiceNow architect role.
- Deep knowledge of ServiceNow platform architecture and modules.
- Strong experience with JavaScript, Glide, Flow Designer, and IntegrationHub.
- ServiceNow certifications such as:
- Certified System Administrator (CSA)
- Certified Implementation Specialist (CIS) Certified Application Developer (CAD) Certified Technical Architect (CTA) (preferred) Excellent communication, leadership, and stakeholder management skills.