ServiceNow Technical Architect
Posted 2 weeks ago by Innova Solutions
Negotiable
Outside
Remote
United Kingdom
Summary: The ServiceNow Technical Architect is responsible for designing and implementing scalable ServiceNow solutions, particularly focusing on the Customer Service Management (CSM) module. This role requires strong expertise in connecting client portals and managing data exchanges between them. The architect will lead technical design sessions and ensure adherence to best practices and architectural standards. Collaboration with stakeholders to translate business requirements into technical solutions is also a key aspect of this position.
Key Responsibilities:
- Architect end-to-end ServiceNow solutions with a focus on CSM, ensuring alignment with enterprise architecture and business goals
- Lead technical design sessions, architecture reviews, and provide governance across ServiceNow implementations
- Define and enforce best practices for platform development, integration, and configuration
- Collaborate with stakeholders to translate business requirements into robust technical solutions
- Guide development teams and ensure adherence to architectural standards and coding practices
- Drive innovation by leveraging new ServiceNow features and capabilities
Key Skills:
- Strong expertise in ServiceNow, particularly in the Customer Service Management (CSM) module
- Experience in designing and implementing scalable ServiceNow solutions
- Ability to lead technical design sessions and architecture reviews
- Knowledge of best practices for platform development, integration, and configuration
- Strong collaboration and communication skills to work with stakeholders
- Experience guiding development teams and ensuring adherence to standards
- Ability to leverage new ServiceNow features and capabilities
Salary (Rate): undetermined
City: undetermined
Country: United Kingdom
Working Arrangements: remote
IR35 Status: outside IR35
Seniority Level: undetermined
Industry: IT
Job Title: ServiceNow Technical Architect
Location: Remote (Outside IR35)
Long term Contract
Role Overview
Architect with strong overall expertise and CSM experience. He/She will need to work on connecting the client CSM portal with another portal and in all data exchange between the 2 portals. We are seeking a seasoned ServiceNow Technical Architect with deep expertise in the Customer Service Management (CSM) module. This role involves leading the design, architecture, and implementation of scalable ServiceNow solutions that align with business objectives and technical standards.
Key Responsibilities
- Architect end-to-end ServiceNow solutions with a focus on CSM , ensuring alignment with enterprise architecture and business goals
- Lead technical design sessions, architecture reviews, and provide governance across ServiceNow implementations
- Define and enforce best practices for platform development, integration, and configuration
- Collaborate with stakeholders to translate business requirements into robust technical solutions
- Guide development teams and ensure adherence to architectural standards and coding practices
- Drive innovation by leveraging new ServiceNow features and capabilities