ServiceNow Technical Architect - DV Cleared - Contract
Posted Today by Global Technology Solutions Ltd
£700 Per day
Inside
Remote
England, UK
Summary: The ServiceNow Technical Architect role is a senior, client-facing position requiring active DV clearance, focused on leading the design and delivery of complex ServiceNow solutions. The role involves architectural leadership, technical governance, and client engagement, with responsibilities spanning across ITSM, ITOM, and CMDB implementations. The position is remote with occasional travel to client sites in the UK. Candidates must possess deep platform expertise and strong stakeholder engagement skills.
Key Responsibilities:
- Lead end-to-end technical design across ServiceNow implementations, with a focus on ITSM, ITOM, and CMDB
- Define architecture standards, integration patterns, and platform strategy across engagements
- Produce high-quality solution architecture and design documentation
- Ensure all solutions align with best practices, are scalable, and remain upgrade-safe
- Act as the senior technical escalation point across the full delivery life cycle
- Conduct design and code reviews, ensuring quality and consistency
- Identify and mitigate technical risks across programmes
- Oversee platform health including performance, instance strategy, and upgrade planning
- Build trusted relationships with senior client stakeholders
- Lead solution workshops, scoping sessions, and architectural discussions
- Translate complex requirements into clear, deliverable technical solutions
- Support pre-sales activities including proposals and demonstrations
- Mentor and develop consultants across the technical team
- Contribute to best practices, reusable assets, and internal capability development
- Stay current with ServiceNow platform innovations, including AI capabilities
- Help shape the ongoing growth and maturity of the technical practice
Key Skills:
- Proven experience as a ServiceNow Technical Architect or senior technical lead
- Deep expertise across ITSM, ITOM, and CMDB/CSDM
- Strong understanding of ServiceNow architecture including integrations (REST/SOAP/MID Server), data model, and security
- Hands-on development capability across Flows, Business Rules, Script Includes, UI Policies, and custom applications
- Experience delivering complex, enterprise-scale solutions end-to-end
- Strong leadership and stakeholder management skills
- Excellent communication skills, able to engage both technical and non-technical audiences
- Must hold active DV security clearance
- ServiceNow certifications such as CSA and CIS-ITSM (CTA desirable)
Salary (Rate): £700 per day
City: undetermined
Country: UK
Working Arrangements: remote
IR35 Status: inside IR35
Seniority Level: Senior
Industry: IT
ServiceNow Technical Architect - DV Cleared - Contract
Location: Remote (UK-based with travel to client sites)
Day rate: £600 - £700 per day Inside IR35
Clearance: Must hold active DV (Developed Vetting) clearance
We are seeking an experienced ServiceNow Technical Architect to join a high-performing delivery team, leading the design and delivery of complex ServiceNow solutions across enterprise and public sector environments. This is a remote role with UK-based travel to client sites as required.
This is a senior, client-facing position suited to a technical leader who combines deep platform expertise with strong stakeholder engagement skills. You will define architectural direction, guide delivery teams, and play a critical role in shaping large-scale ServiceNow programmes.
Key Responsibilities
Architectural Leadership
- Lead end-to-end technical design across ServiceNow implementations, with a focus on ITSM, ITOM, and CMDB
- Define architecture standards, integration patterns, and platform strategy across engagements
- Produce high-quality solution architecture and design documentation
- Ensure all solutions align with best practices, are scalable, and remain upgrade-safe
Delivery & Technical Governance
- Act as the senior technical escalation point across the full delivery life cycle
- Conduct design and code reviews, ensuring quality and consistency
- Identify and mitigate technical risks across programmes
- Oversee platform health including performance, instance strategy, and upgrade planning
Client Engagement & Pre-Sales
- Build trusted relationships with senior client stakeholders
- Lead solution workshops, scoping sessions, and architectural discussions
- Translate complex requirements into clear, deliverable technical solutions
- Support pre-sales activities including proposals and demonstrations
Leadership & Practice Development
- Mentor and develop consultants across the technical team
- Contribute to best practices, reusable assets, and internal capability development
- Stay current with ServiceNow platform innovations, including AI capabilities
- Help shape the ongoing growth and maturity of the technical practice
Skills & Experience
- Proven experience as a ServiceNow Technical Architect or senior technical lead
- Deep expertise across ITSM, ITOM, and CMDB/CSDM
- Strong understanding of ServiceNow architecture including integrations (REST/SOAP/MID Server), data model, and security
- Hands-on development capability across Flows, Business Rules, Script Includes, UI Policies, and custom applications
- Experience delivering complex, enterprise-scale solutions end-to-end
- Strong leadership and stakeholder management skills
- Excellent communication skills, able to engage both technical and non-technical audiences
- Must hold active DV security clearance
- ServiceNow certifications such as CSA and CIS-ITSM (CTA desirable)
Desirable
- ServiceNow Certified Technical Architect (CTA) or working towards
- Experience with AI/ML capabilities within the ServiceNow platform
- Background in public sector, defence, or highly regulated environments
- Additional ServiceNow certifications across ITOM or other modules
- Knowledge of ITIL frameworks
This is a key leadership role offering the opportunity to work on complex, high-impact ServiceNow programmes, influence architectural direction, and play a central role in delivering innovative solutions within a secure environment. Apply now to take the next step in your career.